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Watermark Restaurant at Frensham Pond Hotel

Frensham Pond Hotel , Bacon Lane, Farnham, GU10 2QD

((((* International
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
  •  - Surrey
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  •  - Surrey
  •  - Surrey
Average
Main course: £10
Food spend: £25

We had afternoon tea here was lovely
Quality of food plus amount was really very good
Service great too staff very polite & welcoming
Made a lovely birthday treat & have already recommended to work colleagues

Lesley Adams 30 June 2017
from Camberley

View all 19 reviews

Boasting panoramic views of the pond, Watermark Restaurant at Frensham Pond Hotel offers excellent food in relaxed surroundings. The extensive menu is complemented by a reasonably priced wine list.

Watermark Restaurant at Frensham Pond Hotel

Frensham Pond Hotel , Bacon Lane, Farnham, GU10 2QD

Contact +44 1252795161
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Customer reviews for Watermark Restaurant at Frensham Pond Hotel

4.1 ((((* (based on 19 reviews)
84% of diners recommend this restaurant
  • Food ((((*
  • Value ((()*
  • Ambience ((((*
  • Location (((()
  • Service ((((*
  • Drinks ((((*

Recommended for

  • afternoon tea (13)
  • views (11)
  • value (7)
  • romantic (5)
  • dinner (4)
  • lunch (4)
  • al fresco (2)
  • child friendly (2)
  • large parties (2)
  • business (1)
  • entertainment (1)
  • luxury (1)
  • private dining (1)
  • trendy (1)
  • ((((( 30 June 2017 by Lesley Adams from Camberley

    We had afternoon tea here was lovely
    Quality of food plus amount was really very good
    Service great too staff very polite & welcoming
    Made a lovely birthday treat & have already recommended to work colleagues

  • ((((( 29 May 2017 by Linsay Cobbett from Ash Vale

    Afternoon tea was lovely well presented very high quality products used with plenty of flavor . Very economical but be warned the portions are not small.
    The setting is lovely looking out over Frensham Pond, the staff were very pleasant and the restaurant lovely.
    It was pouring with rain when we went but the ourtside areas are very pretty.

  • ((*** 18 April 2017 by Jennifer Trueman from Frensham

    On arrival I was disappointed to find that my request for the table to be decorated for a 30th birthday surprise hasn't been followed up.
    The food was tasty and well presented but I wouldn't rush back there for the afternoon tea. I had to find a waitress to ask for more tea and our "bubbles"

  • ((*** 13 April 2017 by Em' from Farnham

    We arrived at the hotel and there were no staff visible. Once we had located a member of staff they confirmed our booking and showed us our tabled that had been prepared inside. We asked to have afternoon tea outside but the staff member was clearly very unhappy about this stating " but I have prepared your table here inside". Frensham pond hotel has a beautiful location and the weather was gorgeous and having seen other guests outside we didn't expect his to be a problem.
    Another member of staff appeared and we explained that we would like to have afternoon tea outside and he very kindly arranged this straight away. A very different attitude.

    Our. Afternoon tea arrived and the scones were rock hard on the outside and turning stale on the inside and we had to go and find a member of staff, again not visible at first, to ask for some more tea.

    Overall a very disappointing experience.
    We did complain about the scones and the service to a duty manager who said he would talk to the chef. When the duty manager came back to us her said he thought that the scones were acceptable but we could have £10 of our £45 back as a token gesture!
    He stated that they are a 4 star hotel and we don't want you to go away unhappy. He didn't appear to be particularly concerned about our experience at all.

    The afternoon tea was ok the service not good at all and this is not what I expected from a 4 start hotel.





  • ((((* 12 April 2017 by Karen Greenhill from Petersfield

    I was disappointed that despite including the details on the booking, the restaurant was unaware that our tea was an 80th birthday treat for my Mum. However, the staff were attentive and the service was very good. Both Mum and I would have preferred a bit more savoury (sandwiches) and a bit less sweet (cakes/scones) but what we did have was very nice and well presented.

  • (((** 10 April 2017 by Jane from Guildford

    Initially staff not very welcoming but then warmed up a lot after time. Food was better than I expected as I was initially disappointed when we arrived.

  • ((((( 1 April 2017 by mike from Fleet

    lovely views of the lake

  • ((((* 27 March 2017 by Emma from Farnborough

    Moved us to a window seat on request which we were thankful for. Refill of tea and coffee was offered and I thought it was good value for money. We went for Mothers day and our mum really enjoyed it. We couldn't eat all the cakes so the waiter put them in a box for us to take away

  • (((** 27 March 2017 by Leeann Holden from Witley

    Afternoon Tea for Mothers day - Food was lovely, scenery was beautiful - booked table for 2.30, but no sight of any food till we chased for it and then it arrived at 3.15 and also first pot of coffee turned up just as hot water so sent back and then second pot turned up cold coffee so sent back and 3rd time lucky we received a hot pot of coffee!!

  • ((*** 23 February 2017 by H from Surrey

    I booked afternoon tea for my mums birthday. On arrival we waited 5 minutes to be told where to go as there was hardly any staff around. There was only one girl behind the bar who was dealing with multiple (grumpy) customers at a time and was rushed off her feet.

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