Reviews of The Wallace

(based on 274 reviews)
The Wallace Collection Hertford House Manchester Square, London, London, W1U 3BN
274 Reviews
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  • By Cassandra B from London
    13 March 2020

    A good experience - attractive surroundings in a light and airy atrium. Pleasant and courteous staff. Prompt but relaxed service - just what is required when visiting an exhibition. Menus that catered for a variety of tastes and dietary preferences. Food was well prepared and attractively presented. Pricing - good values particularly as the restaurant is in Central London tourist hotspot a few minutes walk from Oxford Street.

  • By Roger W from Cheltenham
    8 March 2020

    Food disappointing, cold and pretty tasteless. Service pleasant but too relaxed. Environment very good

  • By Mala S from London
    3 March 2020

    Mediocre food with execrable service.

  • By Xin L from London
    3 March 2020

    Very good.

  • By Suzie C from London
    29 February 2020

    Absolutely beautiful place. We had afternoon tea with a champagne cocktail, sublime. If you are looking for culture in a stunning environment, this is the place for you. A hidden gem.

  • By Emily W from London
    17 February 2020

    The food was fine although a very limited menu for lunch special. The main problem was understaffing so we were slow to be seated 15minutes plus waiting in line and slow to be served. There were elderly people having to wait in line with walking sticks. Apparently a lot of people were off sick. The one waitress did a great job. Where was management and contingency planning?

  • By Dorothy M from London
    16 February 2020

    Service was slow. The staff were busy and in insufficient numbers to cope with a busy restaurant.

  • By sgw W from winchester
    1 February 2020

    Lovely atmosphere, busy but friendly and helpful service, enjoyable fresh food - but something should be done about the toilet facilities. Long queues, not clean. My suggestion would be to separate toilets from sinks, so people move out more quickly and onto hand washing etc, also separate male and female - I used the facilities twice and both times it was revolting. This is a lovely location and this is not reflected in this area.

  • By James F from Richmond on Thames
    29 January 2020

    Location. Friendly staff. Good atmosphere. Excellent fish dishes.

  • By Kelvin B from Chichester
    29 January 2020

    Lovely location Good atmosphere. Friendly staff I would recommend it for the convenience of the location, it’s setting and general atmosphere. The food was no better than average