Reviews of The Rum Kitchen - Carnaby

(based on 260 reviews)
Kingly Court Carnaby Street, Carnaby, London, W1B 5PW
260 Reviews
Sorted by: Most recent
  • By QueenVee C from London
    14 October 2020

    Great food, nice cocktails, pleasant ambiance. Servers are very friendly and helpful. Jerk bowl was awesome. Will be back. 10/10 Rum Kitchen: Carnaby Street.

  • By Annishia L from London
    1 March 2020

    It was so so, service wasn’t great half the restaurant was empty and the waitress tried to sit a couple next to us which didn’t make sense. Not enough variety on the menu and food was luke-warm when it came out could be a lot better. Didn’t get one of my starters either. Good cocktails !!

  • By Patrina A from London
    20 February 2020

    Last night was my third time to this restaurant, and I've enjoyed it especially the music, however last night was a bit of an annoyance for two reasons. We ordered drinks and noticed they didn't come with straws so because our server had walked away, in the space of 10min we asked two ladies who promised to come back but never did. We then asked our server who repeated that for some sort of charity reason they are not giving straws, that they came only with certain drinks. We explained because of the amt of crushed ice we would not be able to drink it as is. So in the end we had to change our drinks because they refused to give us straws. The other thing is that I am not a rice and peas fan so the two times before I asked for it to be swapped with fries and they had never charged extra but last night we had a message from the manager that an extra £1 would be added to the bill. So I ask how much more does rice and peas cost to a bag of sweet potatoes. I found it a bit ridiculous so we decided to give this place a time out.

  • By Jade H from London
    20 February 2020

    Food and atmosphere was great. They had a DJ which made it a great vibe. Recommend the fried chicken and mac and cheese and the pineapple cocktail

  • By Anthea O from London
    2 January 2020

    The drinks were good but the kitchen was out of a lot of dishes. I didn’t feel like there was a great deal of authentic Caribbean flavours in the food but the DJ was good and so was Reanne who served us!

  • By Linda R from London
    24 December 2019

    A great experience on Christmas eve. The food was tasty and really authentic. There was also a good selection of rums on offer. The service was friendly and food/drinks arrived quickly. The background music was pleasing and in keeping with the theme. The decor/facilities was a little rustic for my taste, but I would definitely return for another visit.

  • By Emma S from Berkshire
    15 December 2019

    Great venue! Lovely staff, fab food and drinks!

  • By Deborah T from Leeds
    14 December 2019

    Food fab fab forgot to bring our staters but apologised waitress a little over zealous

  • By Anne D from London
    29 November 2019

    Being West Indian I thought it was worth giving this place a try and I’m afraid I wish I hadn’t! The starters were utter nonsense for a West Indian menu. The starter of chicken nuggets were tasteless and refried before serving which made them taste like rubber, my mains BBQ chicken was sufficient however the rice was awful, completely no favour- however if you are not West Indian this place would suit you just fine as you won’t no the difference, however for those of you really looking for authentic taste try shepherd bush or Dalston. The service was slow and they allowed people who were waiting for a table to stand next to our table, which was pretty ignoring when they kept looking down at our plate staring at your food and then knocking our table...come on, sort this out, allow people to enjoy their food with people who they have invited to the table.

  • By Hannah S from London Carnaby Street
    12 October 2019

    Dishes were so good, jerk bowl & Ackee and callaloo I had & the music played made everything that bit more fun