Alton Towers Resort - The Rollercoaster Restaurant

Highly recommend the cocktails

I love this restraunt however they have a few problems .
Everytime I order a steak I have to send it back due to being very over cooked when ordered rare, this has happened 2 years in a row.
My partner was sat waiting for his food for about an hour despite talking to 2 different staff members.
However when the food actually arrived it was lovely I think they could do with a few more staff for how busy it was as they looked run ragged.
I love the restraunt it just needs a few improvements.

Overall not great, cold food and items that never arrived. Experience is great but a shame the food lets it down. Over priced for what you get.

Food was cold both times we visited.
Chicken going over cooked.
Drink came after I had finished my meal.

Our waitress Chloe was helpful & nice but unfortunately the food was awful. The only way I can explain it is an over priced McDonald’s. My babies vegetables were smothered in salt and weren’t cooked properly which we had to send back. My pulled pork chicken burger looked like cat food instead of pulled pork. I’m sorry to say we will not be returning.

Booking was easy. The novelty of the place was excellent, unfortunately the food did not stack up to the cost. The chips were dry, the burger was like a disc to be thrown and the haloumi chips where burnt. This is the 3rd visit to this restaurant, and we will not be going again. Following evening we went to the secret garden and that was far better value for money with a nicer experience.

Novelty is one thing, but the food still has to be of a high standard, and on the occasion it was not

The concept of the restaurant is such a good idea. Order what you need from the tablet and it arrives on a rollercoaster track. It’s easy for the customers and even easier for waiters - less hassle with the customers - and speaking of waiters they were all incredible nice and made the evening feel special.
We just got engaged that day so had the evening booked at the restaurant to celebrate. The food was delicious, very reasonably priced and had such a cool 80’s vibe, it was awesome and would definitely recommend.

Excellent. Really enjoyed the wicker man dish. We all ate really well.

This is a wonderful place and we have visited 4 times now. Unfortunately this time i ordered the half chicken which was undercooked and red inside. I had to send it back. Very disappointing but it won't stop us returning in future.

This is the second time we’ve dined here and we love it. Easy to order the food, very tasty and great fun watching the food come down x