Alton Towers Resort - The Rollercoaster Restaurant

Food wasn't great and service was rubbish, but my kids enjoy the experience as it being a rollercoaster that brings the food to you.

Definitely worth a visit to see the food ordered whizz in on the roller tracks. It's very interesting to see the food delivered strapped on containers that did a loop a loop before arriving at the table. Food quality is average and normal...but the ambience was great!

Looked the part , but not relaxing, food cold on arrival, plates cold , bit pricy for the quality of food shame it didn't meet our expectations.

drinks are very expensive

Fun and different restaurant, the food was ok and staff friendly. Over priced for what it was.

The restaurant was wonderful it would be great if there were more of them especially in London as we have diverse dining, this one would fit right in.

What a truly amazing resteraunt. Kids and adults will love the novelty of ordering and tailoring your own orders and watching it fly from the kitchen hatch along the roller-coaster to your table. If visiting Alton Towers I can't recommend strongly enough to book this unique dinning experience.
Its not the best gourmet fine dinning, it's not 5star linen table cloths and crystal glasses but it is 100% pure fun. If you have an Annual merlin pass you also get discount so it is not overpriced for the dinning experience.
A must!!!!

Sorry guys but this just didn't work.
We question to get in the doors - despite several staff inside. We were actually 15 mins late for the reservation due to it being so far away from the Echanted Village.
We had our backs to an automatic door which continuely opened and closed letting in freezing cold air.
Our table, my hair, and t shirt got sauce spilled on it from a food delivery above us. We were asked to sign a form so that there was no come backs from the restaurant. No offer of any reimbursement. Except when I went to pay our bill, I overheard the gentleman who sat next to us say that he'd been offered a discount due to getting sauce spilled on him.
The food was very expensive and poor. Bland, not fresh, simply heated up for speediness.
Overall a really poor experience and we will not be back.

Disappointing

Extremely disappointing, the waiting staff were absolutely useless, we had to keep asking for forks, knives etc. I ordered a bottle of expensive wine as a treat and it did not arrive ... so mid way through our meal I enquired where it was, they brought it to the table, warm and again I had to ask for a wine cooler !!! The food was not good, and it was not cheap,my husband ordered a lamb shank, it was truly awful, it was instant mash, and I think they'd forgotten to put the lamb on the shank as it was TINY!!! .it arrived in one small cereal type pot, this was meant to be a main course, my sons child's meal was bigger! .I had a steak that was tough and unpalatable, but what I was truly unhappy with was the staff and service, it was not busy at all, I am a manager myself and could see customers needing attention. They needed a rocket up their ***!!!! One Chinese guy came out of the kitchen to see us after we had 5 puddings sent to us that we're all wrong!!! He put this correct and was a good help, with a great manner, but I felt that he should be concentrating on the food and the waiting staff should of handled it. I did complain when I paid and spoke to a very helpful girl called Gracie, the only member of staff with an bit of sense and could actually communicate with people. If they were my staff I would of sacked the lot and started again, as the restaurant is a great idea, but I would never return we al left feeling what a waste of time and we were hungry!!!!