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The Rainforest Cafe

20 Shaftesbury Avenue, Piccadilly Circus, London, W1D 7EU

((()* World Fusion
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
  • The Rainforest Cafe - London
Average
Main course: £12
Food spend: £25

Exciting decor and a joy for a six year old. Friendly and helpful staff.

Molly 17 May 2019
from London

View all 496 reviews

The Rainforest Café is a unique themed restaurant, designed as an exotic jungle. Dine surrounded by magnificent rainforest animals, including mechanical butterflies and orangutans, or take a seat at an animal bar stool in the mushroom-themed bar.

The Rainforest Café London menu is packed with international classics. Tuck into the likes of beer-battered fish and chips, burgers, pulled pork, pizzas and quesadillas.

Kids and adults alike will be captivated by The Rainforest Café restaurant at Picadilly Circus. It is less than a 1-minute walk from Picadilly Circus Tube Station.

Please contact The Rainforest Cafe in advance to arrange any accessibility requirements, as for safety reasons, no more than 2 wheelchair users are accepted into the building at one time. Wheelchair users will be assisted by a member of The Rainforest Cafe’s team to London Trocadero’s wheelchair access area, which involves leaving the building and is 2 minutes away. For further mobility access information, please see The Rainforest Cafe's website, a link to which can be found at the top of this page.

The Rainforest Cafe

20 Shaftesbury Avenue, Piccadilly Circus, London, W1D 7EU

Contact +44 2074343111
Website

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Customer reviews for The Rainforest Cafe

3.4 ((()* (based on 496 reviews)
69% of diners recommend this restaurant
  • Food ((()*
  • Value (((**
  • Ambience ((((*
  • Location (((()
  • Service ((((*
  • Drinks ((()*

Recommended for

  • child friendly (370)
  • dinner (210)
  • entertainment (187)
  • lunch (184)
  • large parties (85)
  • trendy (50)
  • value (28)
  • views (28)
  • afternoon tea (13)
  • luxury (10)
  • private dining (9)
  • romantic (7)
  • breakfast (4)
  • al fresco (3)
  • business (1)
  • (**** 22 May 2019 by Lewis from Bromsgrove

    Very poor service, food was greasy and tasteless. Building past it’s best by a long way. When I refused to pay the discretionary tip waiter had to get manager involved. Give this one a miss if you are looking for a nice experience.

  • ((*** 22 May 2019 by Elaine from Easex

    I had reserved a table for 3 people. I had said it was a birthday treat for our granddaughter.
    On arriving the staff were very efficient booking us in and asking if we would like a candle in our granddaughter’s dessert. She was given a birthday sticker to wear.
    Unfortunately we could not understand what was being said to us by the staff member who took us to our table.
    Our waiter was very polite and pleasant. I must say I was disappointed where we were sat. The table by the kitchen so there was a stream of staff passing our table. I was unsure of how long we would have to wait for another suitable table and our granddaughter was hungry. Perhaps I should have mentioned it.
    Our waiter went on a break and another waiter took over. He introduced himself and was very polite and pleasant.
    There was no candle in my granddaughters dessert but by then I was ready to leave because of where we were seated so again did not mention it.
    I can no fault your staff. They were very efficient. Even though they forgot the candle in the dessert.
    I must admit I thought I was expensive for the children’s meal. My granddaughter had a bowl of penne with tomato sauce and jelly and ice cream with about 4 smarties and a small glass of orange juice.

  • ((*** 22 May 2019 by Becki from London

    Outdated, over priced average food and a few unpleasant staff. 15 of us dined and we’re all disappointed

  • (((** 22 May 2019 by Sarah from London

    The kids enjoyed it but the experience is a bit underwhelming for the price. But I kind of knew what I was getting when I booked based on reviews. The place is a bit tired looking, but my 4 yr old was still happy and enjoyed the rain storms! The food is just ok. Service at table was slow but pleasant enough. However when we first arrived I was a bit annoyed at being put at a table tucked right at the back behind a tree. I don’t know if this was because I was on my own with 2 kids, or because I had booked online. But basically I had to ask to get moved as we couldn’t see anything!! I was told the other tables were all dirty, which was not true and there were plenty of them in the wider area. We were them swiftly moved and all was fine, but it just got the experience off to a bad start.

  • (((** 21 May 2019 by Andy from Bedford

    We visited London on Saturday 16 March 2019 with our 9 year old granddaughter who is disabled and in a wheelchair. Although we enjoyed our meal and our visit to the Rainforest Cafe. We were shocked and disappointed at your disabled access. Having to leave the Cafe and go outside and then walk round to the side of the building for some way and then have to walk through what can only be described as an empty warehouse with a fluorescent tube light leaning against a wall. We then had to go in an old tradesman lift down to the restaurant we felt very isolated. This experience was very unnerving particularly for a young girl in a wheelchair. In this day and age your disabled assess has a long way to go. We look forward to your comments.

  • ((*** 21 May 2019 by Georgina from London

    Food was lovely. Unfortunately our experience with the workers weren’t great! We waited ages for the food and wasn’t told why until we asked as two tables were served food before us and came in around 20 minutes after. We asked and she said it was just coming. Food was great however the waitress took my dads plate before we were all finished and then again when I had finished leaving just my mum eating there. I got up after to go to the toilet and realised my scarf was on the floor as I bent down another waitress said loudly excuse me like she was in a rush but she could see what I was doing. I thought that was quite rude. Also it was my mums birthday and I put this on the booking information. I didn’t expect anything like free but a happy birthday would have been nice. I have been to a lot of restaurants up London and they always make a fuss with birthdays. I was surprised somewhere like this didn’t!

  • ((*** 21 May 2019 by Kate from London

    We go here once a year because the kids like it. But it is terrible - food is bad and overpriced. Kids have to eat from the kids menu even if they only have one course. I paid £20 for a very sad salad. One course lunch for one adult and two kids (aged 7) plus drinks was £70.

  • (**** 21 May 2019 by Kate from Warwick

    Not good. They tried to squeeze us in on a table so close to the table next to us. The kids menu (which is extortionate) didn’t have the palm tree cup available. The quality of the food certainly didn’t match the price we had to pay, regardless of the fact this was London.

  • ((((( 17 May 2019 by Molly from London

    Exciting decor and a joy for a six year old. Friendly and helpful staff.

  • (((** 13 May 2019 by Alexandra from Oxford

    Friendly service we had a good time. My friends had a great meal but I have to say the cobb salad I had was horrible. Not what I expected at all and I certainly wouldn’t call it a salad. It had warm soggy lettuce, mushy tomato and scrambled egg! I was very disappointed with it but I’d definitely return again to try another meal.

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