Reviews of The Hillside Inn

4.1
(based on 112 reviews)
Balcombe Road, Crawley, South East England, RH10 7SX
112 Reviews
Sorted by: Most recent
  • By Peter G from Havant
    9 October 2020

    We arrived at the pre-booked time, 8.30pm; the table was not quite ready, but we didn't have to wait long. We were shown to our table and told that a waitress would be with us shortly, but there was no information about where the toilets were, how we should use them or protocol regarding masks, etc. Menus were on the table, and we were told by the manager that the gammon steak was not available, nor was the pie nor were there any chunky chips. The waitress arrived and asked if we wanted drinks; we decided to have a bottle of wine, but instead of giving us a wine list, she recited those wines on offer. We chose a cabernet sauvignon, but there was no info regarding price or country of origin. We then ordered, only to be told that in addition to the items already not available, there were no steaks left! I ended up with a burger, rather dry and served on a white plate with skinny fries ( I was really looking forward to chunky chips) - not very appealing, some colour/garnish would have been good. Also, the promised onion rings were missing, soon rectified however. My wife's fish pie appeared ok, but one or two of the prawns were very tough/not fully defrosted?? The cheesy potato topping was delicious though. Although we heard a bell sometime around 9.15/30, no-one explained what this meant, so when, at 9.35 our plates were cleared and we asked for some coffee, we were told that last orders had been called and therefore we could have no coffee........we were fully aware that we had to leave by 10.00, but were disappointed that no-one bothered to explain when last orders was. Altogether a disappointing experience.........

  • By Debby B from Crawley
    28 February 2020

    Lovely setting. Great waitress. Steak and Ale Pie disappointing as meat was fatty and had grisly.

  • By Michael D from London
    1 December 2019

    Comfortable and cosy

  • By Ian W from Crawley
    2 November 2019

    Lovely food well priced

  • By William W from Kent
    13 October 2019

    Food was served lukewarm and cold Plates were cold side dishes were not hot Extra gravy was warm change our food but run out of vegetables.we got apology And they took the cost of the side dish off the bill. Very generous for ruining our Sunday lunch will not be back

  • By John H from Crawley
    15 May 2019

    Food was good but the taking of our orders was decidedly slow, especially as The Hillside was not busy.

  • By Barbara C from Coulsdon
    5 May 2019

    Excellent food as usual, friendly attentive staff. Roasts and fish dishes always enjoyable.

  • By Jim F from Crawley
    9 March 2019

    Really great greeting,making a good start to a very enjoyable dining experience. Food was well priced and served hot and prompt.

  • By ANITA S from CRAWLEY
    22 February 2019

    Not much on offer! No calamari, fish & chips, lemon meringue or to my surprise even cheese & biscuits! Visiting The Hillside was like visiting Old Mother Hubbard's cupboard! My friend had the steak & found it rather chewy.

  • By Kate A from Crawley
    7 February 2019

    Attentive waiter Quiet....able to hear each other speak! Pleasant surroundings Good food reasonably priced