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The Glasshouse Hotel

2 Greenside Place, Edinburgh, EH1 3AA

((((* British
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
  •  - Edinburgh
Average
Main course: £15
Food spend: £29
Opening hours
Monday to Sunday: 11:00 - 23:00.

Warm welcoming and friendly staff

Mohini 16 April 2019
from Edinburgh

View all 139 reviews

Enjoy a casual lunch, afternoon tea or Roof Top picnic with friends at The Glasshouse Hotel. Centrally located in Edinburgh, minutes away from Edinburgh Waverley station, the hotel is housed behind the 170 year old Lady Glenorchy church façade. Guests are welcomed in their recently refurbished lobby.

Afternoon Tea is served in their cosy Snug lounge, which is available daily 1pm - 4pm. During summer months, the two acre roof top garden is the perfect setting for an afternoon picnic with family, friends or your loved one. Upon arrival you will be escorted to the garden and presented with a signature cocktail.

The Snug is home to over 160 Scotch whiskies. Try a range of signature cocktails or whisky flights.

The Glasshouse Hotel

2 Greenside Place, Edinburgh, EH1 3AA

Contact +44 1315258200
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Customer reviews for The Glasshouse Hotel

4.0 ((((* (based on 139 reviews)
76% of diners recommend this restaurant
  • Food ((((*
  • Value ((((*
  • Ambience ((((*
  • Location (((()
  • Service (((()
  • Drinks (((()

Recommended for

  • dinner (74)
  • luxury (50)
  • romantic (50)
  • views (42)
  • afternoon tea (35)
  • private dining (27)
  • lunch (25)
  • trendy (20)
  • value (20)
  • large parties (13)
  • breakfast (12)
  • business (11)
  • al fresco (10)
  • entertainment (5)
  • child friendly (3)
  • (**** 27 May 2019 by Alison from Edinburgh

    I booked an Afternoon Tea as part of my daughter's 21st birthday weekend celebrations.

    On arrival at reception we were directed to take the lift downstairs and walk to the bar where someone would be able to direct us to the Tea Room. We arrived at the bar and waited for attention. There were a number of bar staff there, some busy making drinks, others in discussion, but we were ignored. Having stood at the bar for a good 5 minutes I asked one of the bar staff if he could direct me to where the afternoon teas were being served. He didn't know where we should go so I asked another staff member who happened to be passing. She couldn't tell us where to go either and eventually a hotel guest advised us to go down the stairs and follow the corridor along.

    On arrival at the Tea Room the waitress gave the impression she wasn't expecting us (by this point we were slightly late due to the time taken to find the room so I would have expected someone to be looking out for us). However, our booking was found and we were finally seated.

    We were surprised to then be served by the waiter from the bar, who couldn't direct us to the room in the first place. The service was very slow - we were there for an hour before we were served our food despite Afternoon tea being a set menu. The Tea Room wasn't busy and we also had to ask for refills for tea.

    All in all, the whole experience was very disappointing and totally underwhelming. The 'journey' to the Tea Room was a challenge and this coupled with the behaviour of the staff made the whole experience somewhat strange. We wished we had booked elsewhere. We will not be returning to The Glasshouse for an Afternoon Tea and I would not recommend the experience to any of my family and friends. I've experienced far superior service in many other establishments and I have also chosen how much of a service charge to pay (10% was automatically added to my bill which understandably I very much grudged).

  • ((((( 16 April 2019 by Mohini from Edinburgh

    Warm welcoming and friendly staff

  • ((((( 6 August 2018 by Marie from Edinburgh

    Absolutely lovely afternoon tea and a sunny day meant we could sit out on the rooftop before and after our afternoon tea which was served in the brasserie.
    Staff couldn’t do enough from the front of house staff to the bar staff and restaurant waiting on staff lovely afternoon and I look forward to visiting again soon.

  • ((((* 24 July 2018 by Maxine from Edinburgh

    Very lovely afternoon. We enjoyed a rooftop picnic. The food was amazing and the staff were very attentive to our needs.

  • ((((( 12 July 2018 by John from Oak Park

    We are staying in the hotel for a week, so are pleased there is a nice comfortable bar to relax in at end of day for drink and snack or dessert. Hubs enjoyed his mushroom risotto and I liked my venison burger. Love the salted caramel ice cream and the South African chenin blanc. Inga our server is very attentive and hard working. We saw her again at breakfast. Very nice.

  • ((((( 28 May 2018 by Rae from Motherwell

    Beautiful bar area to relax in, drinks pricey but work it for the relaxing atmosphere....meal in restaurant was gorgeous and staff literally couldn’t have been nicer or done any more for us.....we didn’t stay in the hotel but it looks top class.

  • (**** 20 April 2018 by Helen from Edinburgh

    Very dissapointed everything was overbaked and a bit dry. Tried 2 kinds of tea and they were both as weak as dishwater didnt think it was worth the money and it was a present so felt awful telling them i didnt enjoy it

  • ((((* 10 March 2018 by Isla from Edinburgh

    Was a lovely experience, ultra-posh, beautiful view, lovely staff and good food. Only problem was a surprise service charge which was not made clear to us before at all (something which I believe is actually illegal). Caused a bit of alarm as neither me or my friend have the most money and this was a special treat together as we live on other sides of the world.

  • ((((* 17 February 2018 by Connor from Edinbrugh

    Great experience. Windows were strange and distracting at night.

  • ((((( 16 February 2018 by Steve from Edinburgh

    Superb experience my wife and I went for Valentine dinner, from the moment we walked into reception we were blown away by the hotel, the staff were super friendly and showed us the way to the restaurant, the walk to the restaurant was amazing the corridors were full of amazing statues that light up, when you arrive at the bar it adds to the experience with the most amazing fire in the centre of the table, the restaurant itself is tastefully decorated with a good mixture of seating and tables with interesting views of Edinburgh. The hotel also has an amazing roof top garden which on a summers evening you can sit outside and have a picnic which is supplied by the hotel whilst you enjoy spectacular views of Edinburgh City. Every member of staff were professional, polite and very friendly making our experience even better. Both my wife and I came home feeling we had enjoyed a really good night out, somewhere a bit special and different whilst delivering excellent value for money. Great dining experience, exceptionally good staff, excellent food A GREAT NIGHT OUT

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