29 December 2019
Terrible service, 2.5 hours for 2 courses, no apology, no care in the world, last time i go. Food good but clearly no management
22 December 2019
My wife, mother and I had a very pleasant experience on Sunday despite the place being full. The food was excellent and the staff were polite and friendly and the service was great as well.
15 May 2019
Service was terrible food was cold
23 September 2018
Delicious meal, very generous portions. Very busy Sunday lunch.
27 May 2018
Meal was appalling.. ordered a roast dinner, with extra bits, when the food came out, it was cold. The extras we had ordered did not get brought out.. Nobody came to check on our table and after 15 minutes I finally managed to get our waitresses attention (she was busy chatting) to explain the issues. Her attitude was "I'm just a waitress, I can't do anything, let me get my manager". Manager came over, wasn't surprised, didn't apologise but offered to reheat the food, which we refused, as meat was not very nice, Yorkshire puddings had clearly been left on the pass and then "reheated" in the deep fat fryer. Eventually, another half an hour later, the waitress came back and told us she'd gone higher up (though we'd already spoken to the manager?) And we didn't need to pay for our meals. The table next to us also had the same issue. Despite them trying to rectify the situation, I would not go back nor recommend the Fox to anyone. A roast dinner should not be a difficult meal to cook for a chef. Having worked in hospitality, if this had been my restaurant I would have been mortified and the chef would have been out apologising.
28 December 2017
On 28 December two staff were off sick, so service by the two cheerful waitresses was inevitably slow
25 November 2017
Long wait to get order collected & then another long wait for food & drinks
3 September 2017
Poor service average food
15 June 2017
Great meal plenty of choice from fixed menu price to having what you want. Cost wise is very much down to what you have but a full steak dinner well cooked and presented anout £14. Will be going back for sure.
23 May 2017
The food was as ever, excellent, despite the scallops on the menu but not available - and about to be withdrawn. That is a shame. The first (friendly) waitress could have been more attentive - long gaps between services meant we had to go and fetch her on at least one occasion. The sparkling water arrived "warm" - which was when we had to go and find the waitress to put this right - which was then done with an ice bucket that caused a delay in being able to drink it. Seemingly the restaurant does not have a "ready" chiller for cold drinks - this is a big opportunity to improve. The second waiter was more on the ball, and generally much more attentive. That was good. Overall,still a very pleasant 30th Wedding Anniversay dinner nevertheless.