Reviews of Alton Towers Resort - The Crooked Spoon

3.5
(based on 253 reviews)
Alton Towers Resort, Stoke on Trent, West Midlands, ST10 4DB
252 Reviews
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  • By Darren G from Essex
    31 August 2020

    This was a disaster as I booked for 6 people and was told the booking they received had us down for only 2 people, so we didn’t get to eat there and had to find somewhere else.

  • By Gareth E from Lancashire
    25 August 2020

    Table booked months ago. Seated in a drafty corridor with plastic windows. Terribly cold.

  • By Barry W from Leicester
    24 August 2020

    Restaurant very busy had to wait 45 minutes but staff tried hard took some money off the bill.

  • By Helen S from London
    20 August 2020

    First time dining here and really enjoyed it.

  • By Ryan L from Carlisle
    18 August 2020

    We booked to dine here twice but didn’t go the second time. The food was very limited, only 4 options for the children which one of our children didn’t like anything on the menu, the chicken goujons for kids were spicy. The adults chicken meal was too dry . There was not much option for adults either. They definitelyneed more choice especially for kids. The chips are meant to be extra crunchy, they were soft on the outside and because they were so think they were not done right and very dry inside. We just didn’t enjoy it at all and us adults are not that picky either.

  • By Andy H from Yarm
    16 August 2020

    Poor food for the prices charged. Service pretty good but table not well lit and cold.

  • By Camilla B from London
    29 July 2020

    The waitress was really nice and very happy! The food was good and good presentation too

  • By Jane V from LANCASHIRE
    9 July 2020

    Terrible. Wish we'd had gone elsewhere

  • By Lucy G from Cheshire
    9 November 2019

    Food was very disappointing for the price. It came out incredibly quickly which makes me think perhaps it had been pre cooked. Children’s pizzas were awful, my chicken was very dry and my husbands burger was just ok. The manager seemed pretty rude to some other guests present also.

  • By Diane F from Alton towers
    8 November 2019

    I ordered the butterfly chicken & my 2 year old had the chicken dinner from the child's menu, his chicken was extremely dry and hard so wouldn't of been able to eat it... No one came over to check if our meal was ok and by the time I tryed waiting for this to happen my son was getting hungry so I decided to cut some of my butterfly chicken up to give to him and on inspection only 1 half of my chicken was even a little bit moist the rest was dry and having no sauce made it really hard to swollow, I was really unimpressed... the waiter at the end said about out chicken all being left on our plates I explained and he took it off our bill at the end but was such a shame we had to go through that. We don't go away much at all and when we do it would be lovely to have a lovely experience across the whole of the park. Our breakfast the next morning took ages for us to be acknowledged and seated food was ok but had to keep waiting for items to arrive, it was really busy every table was booked and they was only bringing one plate of eggs out at a time and it was all gone by the time we got there (again) same with mushrooms none there for at least 30 minutes. We have decided not to book enchanted village again and stick with splash landings as flambos food is far better