Food was excellent and hot. Staff were friendly and helpful. Very good evening out.
The table was booked for 1pm as we were a group who would be heading to get ready for a wedding and our group included the bride. I did think that giving us two hours between the table booking and the time we could be at the venue from was plenty. However aftee we had ordered our food it took over an hour to come. We also asked for water which we never got. I did my research using the online allergen menu and found a suitable vegan dish however this was not on the menu. I also ordered garlic pizza beead after looking online to see that it was vegan however was told that this was not true. Overall a very bad experience and though i cannot speak for the others, I will not be dining there again.
The service was disjointed with staff members gesturing to others about ladies in open setting. The service was chaotic with cleaning bottles left scattered and no structure of turning tables.
The service was great (Morgan?) working in the industry for over 18 years I was very surprised and impressed at the ettention to detail and way that he interacted with our daughter.
With that being the positive the food was the worst I have ever eaten at a frankie and bennys, the pizza was over cooked and then returned undercooked, garnish missing from the pasta.
The waiter and manager handled it well so a 4 star for service, if the food was to the normal standard I would rate a 5.
We will return.
Frankie and Bennys is one of my favourite places to eat. We regularly eat there for special occasions.
Plenty of choice on the children's menu and well priced. Service was excellent and the atmosphere was great.
Disappointed with the food
Food was excellent, service was excellent but was quite expensive
Very expensive for the food supplied. Quite small portions for us, unimpressed really, would not go back in a hurry
Lovely food. Didnt have to wait long for food. Even tho they were busy didn't feel like we were being rushed.