We had our table booked at 7 and at 8 we’re told we wouldn’t get any food. I would accept this as we were booked to go to the cinema at 8.30 so they managed to get us food but it was very rushed
Rubbish, 4 steaks that we ordered as medium rare came to us very overdone and we could barely cut through them. When we told the manager he told me 'to stop chirping up'. I'm presuming there were a lot of complaints that night for him to be that rude. We've been here 3 years in a row for our xmas do but will not be returning.
The staff was friendly
The food was great
Food and service good. The deal online said a drink was included but this was not the case.
Excellent service. Very friendly, Ross was very helpful. As a family we all tried something different to eat. Love the atmosphere at Frankie and Bennys.
Food was excellent, our waitress was really nice, but we had a bit of a long wait to be served
It was my daughters 16th birthday asked them to play the song of happy birthday. They didn't do it . Totally devastated by this . My experience there wasn't good . My daughter is only 16 once
The service was brilliant, our food came out about 10 minuets after ordering which we thought was fantastic since it was Saturday rush time.
Our waitress was very polite and lovely. There was a mix up with a starter and they were very good about the situation and dealt with it fantasitcly. My partner had never been there before and he's come away raving about them! Lovely