Great food, great service and atmosphere. Staff very welcoming and helpful.
The restaurant / bar is a perfect setting. The food was fantastic, my favourite was the tiramisu I would recommend leaving some room for this! The staff were really friendly and relaxed.
Food was great. Mushroom Bruschetta and pizza were amazing! The service was ok, waitresses very friendly but perhaps a little under trained. We also ordered a seafood salad and got a pasta. The glasses of wine we were served were large when we didn’t ask for them. We also order an Irish coffee and got given a mug of black coffee with a shot of whiskey in and a side of milk. Never seen an Irish coffee like that before! The setting is beautiful but maybe service needs a little finessing.
After booking online, they changed their menu to a temporary Italian theme, so we were unaware until arrival. Disappointing as we had specifically chosen it based on the menu we’d enjoyed previously.
Service was terribly slow, and more than once two different waitresses would offer us drinks or check on us in quick succession. Also took our food to the wrong table.
After a long wait for mains, was told they’d informed us in error of the risotto choice, and it was something totally different and was that ok? Unfortunately not ok, but then she offered to doublecheck and were told we could have the original choice in 5 mins!(Takes longer than 5 mins to cook a risotto so not sure what was going on there)
In summary, food was nice, service slow and disorganised although they were pleasant and trying hard. Was disappointed overall as just felt chaotic
Nice little restaurant. Pleasant atmosphere and most important- good food. Not as "pubby" as i was expecting but not really a problem for me. Unlike other half . But food so much better than pubgrub. Nice staff too and pricing reasonable. Def worth a visit.
Great ambiance and food but service was slow due to staff shortage. This didn’t spoil the evening and couldn’t be helped
We’ve visited the Willow Tree on several occasions now and unfortunately on this particular visit we found that the quality of service had dropped considerably in a number of ways. For example, the beer on tap was very flat and wasn’t very cold. In addition, we were only told when ordering that there was no burger rolls and that a couple of the starters were not available due to delivery issues, which we found very disappointing for a Friday night. Also, we found the service very slow and the staff not very welcoming like we have done in the past. Very poor experience all round.
We really enjoyed our visit and had a lovely meal. It is a real bonus that you can cater for vegans so well. It is also good that dogs are welcome. The fish and chips was lovely- very fresh and just delicious . My only slight quibble is that it was cold when the door at the back blew open which happened quite a lot. It was fine when the outside door was closed but it kept being left open by people coming and going.
We had an excellent evening at The Willow Tree following several recommendations. The atmosphere and setting is extremely welcoming with a refined shabby/chic feel enhanced more by the candlelit tables and roaring fires. All of the staff who attended to us were extremely polite, friendly and even joined in with my terrible jokes - very attentive, but not intrusive. I started with the roasted asparagus special which was out of this world, the flavours packed a punch - light enough to not impact the rest of the meal but still an ample portion. I followed with the pistachio crusted rack of lamb and wow. Beautifully cooked lamb, amazing flavour and texture combinations and a very good portion size. Ordinarily I wouldn't have a dessert, but the Pornstar Martini cheesecake looked too good to be missed - a generous slab of vanilla cheesecake smothered in fresh passion fruit, with a shot of prosecco on the side? Who wouldn't enjoy that! The night was rounded off with a 'Parma Violet' cocktail - for those of us who enjoy parma violets, this is an absolute must try - beautifully balanced, quirky and tasty - perfect ending to a perfect evening. Thanks to all the team, front of house and kitchen, at The Willow Tree - I will be returning!
Fabulous interior. Excellent FRESH food and brilliant service. The venue has a beautiful outdoors too with large tree and swings to sit on. The chef prepapred vegan food for us with no prior notice and we would travel again to eat there.