Food was outstanding and service once at the table was very good. Disappointed that had to walk up the fire escape (which couldn’t be helped as the lifts weren’t working) but no direction once we arrived and got passed to 3 different ‘reception desks’ and had to speak to 4 different people before being acknowledged (twice a member of staff approached an older couple behind us who’d arrived after us, maybe we looked too young!). A cold towel to cool down would have been appreciated. Food was delicious though!
This was our 4th visit to the restaurant and we have always raved about the excellent quality of the food and superb service. Sadly on this occasion, whilst the food was still fantastic, the service was very poor; not the usual attention to detail and ‘checking in’ on how the food was for us. I’d also in advance advised that this was a special occasion ( my husband’s 50th birthday) and there was not even a ‘happy birthday sir’. I didn’t expect anything else., but no acknowledgement at all seemed below your standards. We left feeling that actually we probably won’t return i’m Sad to say. Definitely not value for money :(
We were made to feel very welcome and the staff were very friendly. We had the taster menu which was very good, it was our wedding anniversary and the chef piped a message around the dessert plate which was lovely.
Best service and really kind and understanding staff who go out of their way to accommodate any dietary requirements and make sure you're happy
Everything was perfect.Big THANK YOU to Zara Guevara for her support and organizing the birthday cake.
Absolutely amazing place the food and service was fantastic I will definitely recommend friends and colleagues to visit the Oxo restaurant
Was a bit disappointed compared to the last time we dined here. Perhaps it was because it was extremely busy. Had to wait 20mins even before we were asked about drinks. Food excellent as always.
Came here for vegan afternoon tea for my partners birthday and our anniversary. The service from all staff was outstanding from booking all the way through to paying. Very attentive to our needs. The views from the tower are beautiful and the actual restaurant itself was gorgeous. The food was nice, nothing amazing. I was expecting to be blown away by the food but it was all just really nice. Which isn’t a bad thing just not as outstanding as everything else was. The little birthday and anniversary message on our dessert tray was a beautiful touch. Thank you. You made his and our day.
One of the most fantastic dining experiences...was taken there by my boyfriend to celebrate my birthday. Great value for money. Each has three courses of Michelin quality, large proportions all for about £60 a head. Highly recommend the deep fried burrata starter!