I enjoy dining at this Cafe Rough. The food is always good and the staff are polite and efficient.
Food is good, but not amazing (but then it's good value for the price).
I love the overall feel of the place though, very nice decor and atmosphere.
We were asked what drinks we wanted before we sat down, and then again before we'd looked at the menu, not good. Drinks came in about 8mins, food in about 15, so ok. Having ordered dessert at same time as mains we waited 25 mins, already having requested twice that we wanted them soon. Not good enough. When we arrived at 12-20pm for our booked table at 12-30pm the restaurant was about half full, so we thought that total time spent was too long; we did not have coffee as we were annoyed and had other things to do.
Excellent service. But my wife's meal was laid up on a cold plate and was not very warm at all. My steak with Salad was tough and tasteless ( plate for this was and should have been cold) . Crevettes were excellent.
It is a very well positioned restaurant which we have been to many times. This visit was spoilt by the time it took to get our main course. We booked a table at 6:15pm and arrived just before then. Our order was taken quickly. We had garlic bread for starter which came quickly but the main course did not arrive until 7:10. We commented on how long it took but the waiter did not offer any apology. When we paid (another person) they did apologise. There were plenty of waiters and so presumably the problem was in the kitchen. The place was only about one third full. Our main courses were a chicken salad and a steak. Not dishes you would expect to take a long time to prepare.
This follows on from the comments made by a group of friends who ate there a few nights earlier and had to wait three quarters of an hour for their food.
We have enjoyed going to café Rouge many times in the past but will give it a miss for a while now
Food was excellent and the service was great. It made for a really pleasant dining experience
Food was good. Quite pricey, it would have been nice to have a free glass of bubbly, so that was a disappointment. Staff were friendly and service was good.
Booked table on line and confirmation e mail said I would be contacted nearer the time for a deposit and menu choices. This never happened. My husband 'phoned about a week before and left our choices - these were not recorded and when we visited on Saturday 19th, only the table had been reserved.
We ordered and waited, the food was average at best, with no account having been taken of my onion family allergy which was advised in the original booking. Parsnips were not cooked, sprouts overcooked and brown. Duck was delcious but too salty. Unable to eat starter due to garlic. Puddings were nice.
When we came to pay the waitress (very helpful) said I need to see about a discount for the problems but the manager refused.
All in all disappointing.
Good service and good food.
Due to a unplanned trip to hospital we were very short of time. We explained this to the person serving us and he was very understanding and helpful. The food arrived in quick time and we enjoyed the meal. The quality of the food was excellent.