This restaurant is part of a chain, which you can always notice a little. Nevertheless, the interior is nice, the waiters were kind, and the food is good, especially for the price. My salad was really delicious, and so was the ice cream we had for desert. My friend's pizza was a bit standard and did not have enough topping, and this is what I meant with noticing that it is a chain (maximize profits).
Very relaxed restaurant. We had a big group and had no problems with any food or drinks.
Poor inattentive service.
Lunch for 5 before theatre in the afternoon - food was terrific as usual although service was a bit slower than we have previously experienced - it was very busy but it made us a little closer to the theatre timing than was quite comfortable.
Good service although went at a busy time so a little wait for food,friendly team and tasty food.
Very busy and noisy, as there was 2/3 hen parties ?? going on !
But very enjoyable and the food was brought to us very quickly in spite of the restaurant being full .
Waitress was also very friendly, will be using it again next time we are here
Pleasant welcome. Was even loaned a vase for flowers I'd been given. Waiter was knowledgeable about dairy content of food. Green salad was delicious if a bit lacking in courgette ribbons which I particularly love. My companion enjoyed her Penne pasta dish.
I ordered the super zucca salad.The courgette and the green leaves weren't fresh.Tasted like mold.Also the lentils were overcooked.My husband had the lamb hanging skewer.The lamb was dry and the salad wasn't fresh either.We like Zizzi's and visited different braches before and we were happy with everything but this branch wasn't like the others.Poor quality and poor service.
Food excellent and service good even though busy
Sat in a lovely location overlooking Parker's Piece with windows open and a breeze. Great on a very hot day. Very busy, so service not great and food not that hot. However, when we spoke to the manager, he was very apologetic and couldn't do enough to rectify the problem. We ordered the berry sundae as a dessert and it was amazing. It made up for the warm main course. The manager did explain that as they were so busy, they couldn't get the food out quickly enough from the cooking area but he stressed that he would love to see us again and gave us very good deduction on our food. We were not put off by our experience as the manager and importance he gave to rectifying our visit made us feel that customer service is still there!