The food was adequate. It was tasty but the service was mixed and the tiger prawns were tasteless and under done. For the price you might expect higher standards.
Good service ... Very good food and nice ambience ..especially the terrace
Had a great meal, serving staff were excellent. Our main waiter, who I believe is called Tommy was outstanding. Knowledgeable about the wines and food. The meal itself was wonderful and I would recommend anyone to go there, we have already looked to see if there is a Hotel du Vin anywhere else we go, and were delighted to find there is one in Brighton and will definitely eat there.
Was like always more than excellent,service on a high level and of course amazin food
Food was lovely but we had a long wait because a wedding was taking place at the hotel. They overstretched themselves and couldn't cope. Webwasnt asked if we wanted desert, after the main course I felt as if staff were no longer interested or catered to our needs. Didn't ask if we wanted coffee or the bill. So we just got up and left and settled the bill at the bar! Told the bar staff we were not happy and he did give us a discount. We have dined many times at Hoyel Du Vin in Cheltenham and always had a good experience. Would probably dine at HDV in Poole again as it was just unfortunate there was a wedding party there the night we dined. They should have put more chefs on!
Unfortunately not good tonight..very slow service and the haddock chowder was a joke!
The staff were very attentive, food was excellent. A bit of a delay with the main course but we were having such a good time it didn't matter thanks for a great evening
A little disappointing. My friend's chicken burger was good and my sea bass was quite nice although the portion was rather small. The dessert of chocolate tart was so hard I struggled to cut through it so ended up leaving most of it.
Both the premises and staff are well above average, all four of us thoroughly enjoyed the meals and drinks.
The meal was nice and the service was good. Only criticism was that my wife and i both ordered the creme brûlée and once they arrived it became clear that her dessert was a much bigger serving than mine.