A new chef on duty led to confusion about menu options consequently what we were served was not exactly as ordered. Nevertheless the meal was okay, but not great. The experience was saved by the service from the wonderful Gran Canarian waiter. The venue is quite gloomy and lacks ambience.
Food was perfectly fine, nothing special but perfectly nice. Service was excellent. Just struggle to see any value. Compared to Miller and Carter I would say it was way behind on flavour. My filet steak (rare) was perfectly nice. With 12 chips, 6 pieces of water cress, 4 cherry tomatoes and a thimble of Bernaise, roughly £35! For £35 I was expecting something I couldn’t have achieved myself!
Staff very friendly. We both had steak I have cooked better myself. Steaks were chewy we both asked for medium which they were but blood running into sauce is not good. My husband ordered sticky toffee pudding when he received it they had brought out one that wasn’t cooked and just put ice cream on the top. They did take it back and brought out a cooked one foc. No atmosphere at all in the restaurant might as well eaten in our room. For a restaurant with a famous name attached we would definitely not eat there again and would definitely not recommend
I really loved the decor and ambiance of the restaurant, it very intimate. Myself and my husband enjoyed all of the dishes - steak was cook to perfection and only gripe was the shrimp curry for main was hard work and messy de-shelling the shrimps!
Very disappointed with our visit. We had looked at the dinner table d'hote menu (3 courses for £20.95) online before our visit. Although we acknowledged that this was only a sample menu, we were confident that the menu on the night would have a similar, wide choice of promising options. However, on the night, there wasn't the same range of choice and none of the dishes appealed to either my partner or me. We therefore decided to order from the al a carte menu.
Whilst my partner found his scotch egg pleasant enough, we both agreed that my starter of potted duck was bland and extremely tasteless. Conveniently, the Chateubriand was off the menu at that moment so it was suggested by the table staff that we order 2 x centre cut fillets "as it is exactly the same cut of meat" (but which just happens to be slightly more expensive)! Regretfully, we went with his suggestion. Although the steak was cooked to our liking (rare), I expected to so much more in terms of flavour. Additionally, there wasn't enough Bearnaise sauce - probably because what received had congealed to a thick matter at the bottom of the jug. As a side, I ordered creamed cabbage and pancetta which was far too salty.
Although the table staff were professional, the service was very slow. Because of this - and the impression gained from the previous courses - we decided not to order a dessert.
Unfortunately our experience wasn’t as good as we were expecting. I booked this for my partners birthday. He is a chef who loves his steak so was hoping for something better than average. He ordered ribeye mr and he said was okish. I ordered a fillet mr, but more towards rare and it came medium- well done ??.
The manager was more than happy to do me another one but that isn’t how I wanted to eat our meal, separately. He did give us a free desert so his service was lovely. The starter of scallops was also disappointing. Scallops too salty, black pudding burnt. Expected more I’m afraid
Food was lovely. Waiters could have been a little more attentive, we had to wait ages for the bill and then the card machine.
We had for starters Scotch egg and Calamari. Both delicious. For main the Burger and the curry. Again very good, i could have eaten the curry twice over.
Restaurant setting is fine, nothing too special just a typical hotel restaurant. Couldn't complain. Been there now, ticked off list but would not rush back.
Also the waitress looked a little peeved when we presented our meerkat 241 !!
Very nice restaurant, beautiful food and great service.