High quality afternoon tea, good service, and a great location on the Terrace overlooking the Strand.
So easy to book. Very attentive staff, Priscilla catered to our every need even taking a picture of the four of us. The table in the corner had fabulous views and I liked the space between tables and being green fingered I liked the potted plant on table. Menu was more than enough choice for me and can recommend the fish & chips. Only criticism so like many restaurants wine expensive even by the glass.
The food and environment was good but the service was poor. Our waitress had to be asked 3 times before hot water was delivered to us, and she also spoke to the people on the table next to us over our heads. It was a great shame as the hotel is conveniently located. We didn't leave a tip on this occasion but will probably use the restaurant again. Please train and supervise your waiting staff better - they are letting you down.
Lovely afternoon tea - nice choice of teas and lovely cakes. Staff were really friendly.
We had to wait over half an hour for our food and then had to rush as we had a 7.30 theatre booking - service was very poor. The food was good when it arrived! - they were apologetic and gave a reduction but not happy about the experience.
Hotel and terrace lovely. service for afternoon tea slow and not attentive we had to call over staff on several occasions to ask for more wine, sandwiches ect. Afternoon tea provided was good excellent choice of teas and cake scones and sandwiches very good. prosecco served was of good quality.
Nice, fairly simple restaurant with a reasonably broad menu with classic dishes. Excellent location & nice view.
The atmosphere was lovely but unfortunately they lost our order so we had to wait approximately 50 minutes for our food which gave us time to chat and catch up as this can happen to anyone. The waiters etc were brilliant and kept apologising (which was nice) and when the food arrived we were told it was going to be free, which was unexpected but very much appreciated. The food was delicious and very nicely presented. The people on the next table had afternoon tea which looked lovely, will definitely try this at a later date.
I meet with friends regularly at the Terrace Restaurant - we like the atmosphere - service - menu - food and wine very much.
The dining area is pleasant, light and airy - quite small but the tables are well spaced.
The waitresses are first class, very professional and pleasant.
Really really lovely food and nice environment. All staff are very helpful.