Booked a table online without any problems. Arrived on time 6.45pm for a family meal for 8 people. Shown to a very cramped table which was really meant for 6 so I asked for the bigger table next to it but they said no. I then asked if we could have another "single" table added to the end so that we had some elbow room which they did for us. about 15 mins later we ordered drinks, 20 minutes later we were still waiting for the drinks to arrive and no one had been to ask if we wanted to order. Half hour after sitting down our drinks came and they took our order. We didn't have to wait long for the food, but no one came back to our table to ask if we wanted any more drinks EVER, we spent about 2.5rs there, with one drink each, one meal and no service. The food was nice but the service sadly was non existant. I asked for my son's birthday cake to be brought out when we finished our food, by the time it came, we had waited another 20 minutes, by then he was bored and wanted to leave. so were we. I don't recommend this for evenings, parties or family nights out. Maybe lunch service is better. Pity because the food itself was nice. PS they tried to stick a £15.00 service charge on the bill, luckily we were very sober and asked for it to be removed. Drinks were massively overpriced what they cost in a pub. beer £7. Martini lemonade £7
Always get good service here.
Me and my partner had the 3 course Christmas meal the starter was lovely the main was also lovely but a big let down on the desert, I ordered the brownie dome and it was cold hard not homemade and it didn’t even come with any cream or ice cream and it was extremely thick and stodgy and my partners cheesecake was small and tasteless overall I would come back but not for deserts
Run out of lasagna, grill broken in kitchen, chicken just slightly warm, 20mins wait after main got taken away until someone came to us, too late to have a desert as we was going to the arena so I just got the bill. Other tables around us looked to have similar problems
Faultless. The staff were polite, friendly and welcoming. The service was excellent, we were served in a timely manner and the food was some of the best I have had and I have eaten in several establishments who are your competitors
Very enjoyable evening. The waiting time for the food wasn’t long. Efficient waitress - it was her first night and when she wasn’t sure about anything she asked another colleague. I had the burger and is was delicious, everyone else enjoyed their meals also.
Found the restaurant looking good, food good, staff very helpful and friendly
Pleasant staff, mostly served by a young man who was very efficient and helpful. Food piping hot and enjoyable. Just difficulty getting the bill as young man not in the restaurant and the two young ladies busy chatting.
Very nice, went around 4pm and they started to put candles on the table which created a lovely atmosphere. Food was nice although very pricey, would go again once I've saved up!