A very good experience, the staff were professional and friendly, the meal was tasty and well presented, all the dishes were tasty. When the turkey in my dinner came out cold, it was changed immediately and without fuss, we were given complimentary prosecco. My husband and I were celebrating our 30 anniversary as a gift from our children, and were surprised by a cup cake with a message. I had dined at the Landmark a few years ago and never forgot the winter garden experience so wanted to visit on this special occasion. The only comment i would make would be regarding the Christmas decorations in the Central Bar, there could be more as the winter garden is so beautiful and felt something lacking here.
We didn't feel rushed at all, Thank you to all the staff for the excellent service on our special day
Excellent venue, good menu and service. A very happy evening.
Efficient booking svc.
Lovely comfy seats & ambiance, very attentive service, top end great gastropub type menu
Ambience very nice and comfortable
Food nicely presented and tasty, service good though disappointingly the waiter wiped my wife’s dish with his hand as he almost got to the table!
friendly staff and nice food
The best food I've ever eaten .The booking service was faultless. Great service. Beautiful hotel.
very good welcome ,excellent service and good food
Excellent service and food was delicious. A little more expensive than I'd anticipated but I suppose I must expect that from a 5* hotel in London! We were very near the spa and being allergic to perfume I found the aroma a little overpowering. It won't stop me from booking again just a different table. It's a fabulous hotel and the staff very attentive and extremely helpful. Deserves it's 5* rating.
Unfortunately the food at this restaurant did not meet our expectations. My husbands fillet steak was over cooked as were my youngest sons chicken nuggets. In fact he ate one of four and left the rest. My eldest sons burger was also dry and he therefore smoothered it in tomato ketchup to help digest it. My salmon with noodles was very basic for the £20 price tag.