Refuel

Food was ok, drinks were very expensive for what you got. Service not very attentive. Much prefer the Hamyard and the Charlotte St hotel

Tea time at London Soho Hotel was an amazing experience. Fantastic location, extremely friendly service. We spent a wonderful time there. We will come back.

Exceptionnal Afternoon tea ! A dazzling decor and Wedgwood tea service, all the ingredients for a "REAL" british aftenoon tea.

We sat in the Drawing room. Service was excellent and atmosphere nice and relaxed. Food was spot on and crockery was to die for!

We had a very nice time.The tea was excellent and the Gin delicious.

The initial service was very welcoming and friendly. We were seated in an area where the atmosphere and ambiance was appreciated. The actual ordering process took some time though, as we had to wait a while for our order to be taken. Overall, it was a delightful experience.

Beautiful setting, lovely porcelain crockery, lovely good, good tea.

Had afternoon tea for two on a midweek afternoon. The lounge area wasn't very full and we enjoyed a very relaxed tea. The food was good with a good variety of sweet and savoury items. The service was OK, we had to ask for jam with our scones and didn't receive the water that was offered when we arrived but we weren't hurried and had a lovely experience. Would return again.

Lovely interior but poor quality of welcome. I made an online booking for afternoon tea 30 mins before arriving, I was asked to prove I had made this reservation even though the place was not busy. Then i was asked to take a seat 'anywhere'- as i approached a table with my guest, another waiter told us not to sit at that table (which was empty) and directed us to another. When we sat at the other table then a different waiter came over to move us to yet another table! This table was directly beside another couple having afternoon tea, when i wished to have at least one table's space between us I was told that this was not possible. After I asked why, the waitress (yes another one) told me that the table would have to be set. Pausing momentarily to wonder how long it could possibly take to place two cups and saucers on the table, I relented and went for the 'close quarters' option. The Tea itself was OK- some of the cakes had seen better days but i would not intend to repeat the experience.

We went for tea at The Soho Hotel, afternoon tea before evening theatre, it was ordinary, sandwiches were good asked for some more took an age to get to us, cakes were ok, scones were over cooked. Have eaten at Charlotte street, The Haymarket, and Ham Yard, all much better. Overall it was ok, nothing special, nothing really bad, just a shame it didn't seem as good as the other Firmdale premises.