Refectory Kitchen & Terrace

(61 Reviews)
The Principal York Hotel, York, YO24 1AA
British
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Opening hours

Monday to Saturday: 12:00 - 14:00 & 18:00 - 22:00
Sunday: 12:00 - 15:00 & 18:00 - 22:00.

Restaurant description

The Refectory Kitchen & Terrace sits within the Grade II-listed Principal York Hotel which dates back to 1878. Adjacent to York station and just a short stroll from the historic York city centre, the restaurant sources the very best seasonal ingredients, with an emphasis on local Yorkshire produce.

Restaurant favourites include short rib mac ‘n’ Swaledale cheese, shepherd's pie with 12-hour braised lamb shoulder, R&J Butchers game burger with red cabbage and beetroot slaw, and a selection of steaks, also from R&J Butchers. Finish your meal with a sweet treat – a modern take on the Yorkshire Parkin is the restaurant’s signature dessert.

On Sundays, the Refectory Kitchen & Terrace serves up a traditional roast with meat from R&J Family Butchers. The chefs also create weekly specials, so you’ll find something new every week. The modern, light-flooded dining room was created in partnership with leading London restaurateur Des McDonald, with further seating available on the outdoor terrace in warmer weather.

With York Racecourse just 10 minutes away by car, the Refectory Kitchen & Terrace serves brunch from 11am – 1pm on race days, with live music in the next door Chapter House bar.

Dishes displayed on a la carte menus are representative of the type of food available at the restaurant.

Customer reviews for Refectory Kitchen & Terrace
4.0
(based on 61 reviews)

84%
of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • afternoon tea (17)
  • al fresco (6)
  • breakfast (6)
  • business (14)
  • child friendly (10)
  • dinner (42)
  • entertainment (3)
  • large parties (11)
  • lunch (24)
  • luxury (13)
  • private dining (7)
  • romantic (19)
  • trendy (20)
  • value (7)
  • views (2)
  • By Emmet L from York
    2 December 2019

    The refectory is a pleasant place to eat . The menu was sufficiently varied to allow for choices . The food was well cooked and enjoyable. The whole experience was let down by the slow service. Our waiter was attentive and helpful.

  • By Sarah H from York
    24 November 2019

    Fabulous Sunday lunch, great service, will definitely be returning.

  • By Kevin G from Leeds
    24 November 2019

    The restaurant and hotel itself were excellent. The food in the restaurant for Sunday lunch was very good. The service was not as expected. We ordered a bottle of house wine that did not turn up until our starters had arrived and we had to remind the waiter, who recognised the issue and the wine arrived. The starter was very good but the service was slow. I began to think we had a bad table, where staff had forgotten us. After the starter the waiter asked if we would like a dessert. We had to remind him that we had not enjoyed our main course as yet. He went away and returned with the menu and showed us the dessert choice. Again we reminded him that we were still waiting for the main course. On arrival the food once again was very good. again the service was slow between courses but we ordered our desserts. I had cheese but the extra charge displayed I felt was not worth the extra. After the dessert we were not approached by the staff and so we left and waved to the staff in the glass cubicle to say thank you. With the belief that the service could only get better we will try this restaurant again as the location etc was excellent.

  • By Karen J from York
    19 November 2019

    We ate here on a Tuesday evening. The atmosphere was calm, a lovely place to be. The food was delicious, we especially loved the prawn starter with soy, lime and tarragon. I had a superb, perfectly-cooked rump steak for my main, but the members of our party who ordered ribeye steak were quite disappointed as their steak was VERY small, which came with only 7 chips! Not worth the money. The burger however has been described as the best he ever had! Unfortunately we were rushing so didn't have time for desserts, and as we were driving we sadly didn't sample the wine. I would love to go back again.

  • By Harriet M from Lincoln
    16 November 2019

    Absolutely terrible and would not recommend. The a la Carte was not a la Carte. Paper sheets, screwed up or written on. Enquired about celiacs before purchasing, staff said it’s fine they cater. Lady went to chef who with a pen crossed out pretty much everything on the menu. Ended up having the prawn starter and an aubergine starter. Both cold. 5 prawns and some lettuce was £9. Absolutely ridiculous. Partner ordered sirloin as he felt bad I couldn’t have a 3 course meal. £26 and it was tough and not nice. We did tell the waitress several times but she was foreign and just said oh ok. What a waste of money. Bought the £50 a la Carte voucher in preparation and was expecting fine dining not pick some random stuff off a paper menu. Would not recommend at all.

  • By Robyn A from York
    9 November 2019

    I am really disappointed to say that we did not have a good experience at the refectory. The service was awful- nobody asked us if we wanted any more drinks after our first, we were not asked how our food was, menus were just pushed in front of our faces for dessert, and plates cleared when we were not finished! Also the waiting staff were clearly not trained well enough due to not knowing any beers on the menu. The room where we ate was freezing and I told the waiting staff more than 3 occasions and was told the manager would be over to talk to us but that never happened. To help you understand the plants in the bar were waving due to the draft blowing through! The food however was lovely and the chef should be praised.

  • By Ainslie B from York
    2 November 2019

    Lunch was ok, not as good as on previous visits.....perhaps this was because I was a solo diner on this occasion?....water glass was warm, just taken from the dishwasher.....steak was well done as opposed to medium.....starter was finished before drinks were served.....only towards the end of the meal was I asked if everything was ok.....so all in all not a brilliant experience this time.

  • By Ron W from EASINGWOLD
    13 October 2019

    Very nice three course lunch which was a birthday gift from family. Really nice roast, just a wee comment that we would have liked the cauliflower and broccoli cooked a little more - gigantic Yorkshire puds.

  • By Martin G from York
    3 October 2019

    Good food Great service

  • By Samantha W from Leeds
    28 September 2019

    Lovely food and very tasty and fresh, we asked for a variation of the draft in the menu and it arrived. Friendly and helpful staff. The room was a little cold

Restaurant Location Map
Refectory Kitchen & Terrace
The Principal York Hotel, York, YO24 1AA