Prezzo - York

Awful

We did not get to dine.Having booked a table on Sunday 17th for 12.30 and travelling from Harrogate especially, we arrived to find the restaurant closed with no explanation. I am still awaiting one from the restaurant.

The penne alla rusticana was delicious & full of flavour. The server was lovely & efficient.

Brillant service and food was delicious, made to feel very welcome.

Friendly, efficient service. Good tasty food excellent children's meal deal. Restaurant central to all York attractions and bright and comfortable

The flatbread sharing platter was a good starter and we have no complaints about the mains. The salads were however smothered in dressing , the vinegar drowned out the taste of the rocket salad which is a hard task ! Very nice waitress but our table was in the noisy corner next to 1) the phone which was constantly ringing 2) an alarm box on the wall which went off and 3) the stereo system speaker above the table. Quite a cacophony. In addition the downstairs ladies toilets were once again out of action which seems to be a recurring issue at this branch. Will go to other branches but may skip this one

OK. Risotto had to be returned as more like soup. 'New' dish improved but still very wet.

Hello
The set menu was a good deal
Drinks were expensive though, but glad to have options of Franklin soft drinks instead of just lemonade and coke. - Well done for keeping up for consumer demand of non alcoholic drinks, as many people try to cut down nowdays
Waitress was lovely and provided good services, but i could see she was rushed off her feet.
The course I have came with a side of chips, I thought chunky chips would have been more appealing to the adult consumer. The fries are not very flavorful, and not what I think the modern day consumer would like as chunky chips are slightly healthier. the fries reminded me of McDonald ones and could have done with more seasoning. A roasted veg side would have been more suitable option.
The chocolate tart that came with it was very nice, but I was put off my the popping candy, I actually found it quite distracting from the flavour and I'm not a 10 year old...

Overall though it was a good experience, please take this as constructive feedback.

Very friendly welcome. Menu explained clearly. Food served promptly. Was well presented, hot and very good. Good selection of soft and alcoholic drinks. Overall it was good value and an enjoyable experience

Really enjoyed the prawn & salmon risotto