Prezzo - Trowbridge

Lovely evening spent with friends, food very nice and service prompt and very friendly staff.

We dine at our local Prezzos regularly, and have always had a good experience there . Environment is clean and we,coming. Staff very happy and friendly .

Good quick service, food was spot on, waitress was nice and friendly

This is one of our favourite places to eat. Staff are great, food always arrives quickly, is hot and well-presented, location is perfect (next to the cinema)

I attend Prezzo on a regular basis, probably once or twice a fortnight! However this will not be the case anymore.. I had the worse service I could ever imagine on 24/10/2018.

Service for a Wednesday night was very slow, you could see the waitresses/waiters just stood around having a laugh with each other.

We had a birthday Prosecco voucher that we used, at the time of the bill coming we also presented our taste cards to which we were told we couldn’t use 2 promotions at once, however I have been to the restaurant numerous times with a birthday Prosecco vouchers and used a taste card as well. We were told that if it had been accepted before then it was incorrect and it shouldn’t of been done. The waitress stated that she couldn’t do it as they were not allowed, but she was expecting us to know this was the case and that what had happened before was incorrect, it how should we of known it was incorrect if it had happened before. When this was mentioned she was beginning to get very rude and short with her words, at this point we asked to speak with the manager.

The manger was the rudest person I think I’ve ever spoken to, she was laughing at the fact it had been accepted before, she was not apologising for the fact this couldn’t be done and want not willing to help in any way. She walked away and asked us to decide which promotion we wanted to use.

It came to us making payment, to which another waitress comes to us, and asks us to split the bill ourselves using a phone. Once payment had gone through there was no thank you, she simply walked away!

I went up to the manager to cancel a table I had booked for 30/10/2018 for 12 people. The response I got to was ok bye! This is disgusting attitude for a person who it supposed to be a manger.

I can happily say I will never eat here again.. and have moved my table of 12 to somewhere different!

quickly shown to our table - was given time to decide what we wanted - ordered food and drinks all came out as they should and main was delicious - polite staff and very friendly would definitely go in there again. Thank you

Brilliant

We had lovely meal for 4 of us! We all had calzones and on one of them the lettuce was welted we brought it to the attention of the waitress and she soon replaced it with nice fresh one!
Very happy with it!

1st time at prezzo in Trowbridge great restaurant atmosphere was lovely although the lighting could be better a little dark for our liking. Service excellent as was the food

always enjoyed the pasta dishes