Prezzo - South Woodford

I booked a table for my wedding anniversary... left very disappointed! Terrible customer service!

These guys are always brilliant

All good except no goats cheese on the menu. What we did have was delicious and the service was prompt and frinedly.

Great food, service and experience.

On giving her order for a gluten-free spaghetti bolognese, my partner was subjected to a lecture about the dish because she asked for it to be soft. When we asked the waitress just to tell the chef, she told my partner not to be rude! I then asked to be served by someone else.
Other than that, the service by the manageress was good except that I ordered a pizza which I found very difficult to cut with the knife supplied. Then I noticed another customer had been given a cutting wheel. Why was I not given one?

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Booked mtohersday dinner for 6pm. 6 adults 2 4 year olds and two under 2s. Got seated in a very busy restaurant at 6.20pm as no one seemed to tend to the long queue of people waiting.
Once we had ordered we were told there's a 30min wait for food (useful info after you've ordered!!!!) Started arrived 25 mins later no real issue....but had to wait another 45 mins for mains and kids weren't even served before which was disgraceful. Asked for the free top up of a drink for each mother at the table only to be told it was only for one mother at each table- come on the menu clearly stated free refill for each mother.
Didn't order desserts obviously as it was now way pass 8pm. Left in a hurry not going back. Please if you do offers for busy days ensure you she enough staff on to deal with the bookings you have accepted.

Very bad

A lovely meal,good service in a bright airy restuarent

Confusing offers - two for one and ‘Black pizza’ or a third off any pizza. I was unclear what we could have on offer! Pizza fiorrntina was way too salty. Humus was very bland. Prosecco good.