Prezzo - Shirley

Terrible service, once they eventually took our order the food arrived in minutes bizarrely like it had just been reheated. Food arrived long before drinks. Draft beer was warm!
Screaming children running everywhere, not the best dining experience!

Food was ok but nothing special.

Very enjoyable meal, made even more enjoyable by our waitress Sara. Her enthusiasm for her job was very obvious, she has got to be a great asset to the restaurant.

Service terrible, took 15 minutes to be asked if I wanted a drink, took more than 10 further minutes for drink to not arrive. No idea what the food was like as we walked out and left them to it.

We dined at the restaurant at 2pm o a Friday. It was very quiet time of day for the restaurant. The place was had modern bright décor aided by the natural light as the building was made of large glass window panes. There was plenty of choice on the menu and the food we chose was very tasty,apart from the broccoli which accompanied the main course, which was too hard. The staff were courteous and we felt the lunch offer of 2 courses for £10.50 or 3 courses for £13 good value. However, we had to ask for the offer menu as it was not presented to us.

The service was slow, we weren't told that we couldn't use our complimentary prosecco voucher in conjunction with 2 for 1 mains and the manager added a bottle of wine to our bill that we didn't drink. The food was, however, nice.

Short staffed due to staff sickness, our waitress was very friendly and working hard - however it was a lengthy process!
Felt cold in there at times, I asked for air con to be turned down, they did bit it then was cold again!
We really like this restaurant and will continue to use it as food and staff are good.

Disappointing our food order was wrong resulting in my partners meal being late. Under staffed and stressed waitresses running around didnt help with a relaxed ambience.

Excellent service from friendly polite staff. The food was delicious.

No major issues, booking was easy, table was ready. Food was timely but one order was wrong. We accepted it anyway as it would have meant on or our party having to wait for a correct dish to be cooked.

Food good, service friendly and helpful. Blood orange polenta pudding was especially good.