Prezzo - Shepperton

Fantastic service and great with kids!!
Thanks for making it a lovely time.

Excellent service by a long serving waiter (presumably a Manager), quick service, food quality and taste was absolutely fantastic! Great deal - two courses for £11.50 which was superb! The only criticism is that the older children’s menu has changed slightly and doesn’t offer either penne pasta any longer or a plain cheese sauce a là macaroni cheese. It was quite warm on Saturday and the restaurant was a little hot, an open door would have been nice.

Booking service very good and top of the line and the food and service as good as I always expect from them and at great value.

Good service and nice gluten free pizza!

Perfect. Tasty main dishes - I had Penne Salmon, my friend had Spaghetti Carbonara with Chicken. Very filling, neither one of us could quite finish but we did have garlic bread with balsamic onion for starters. We managed to squeeze in a small dessert too. Yummy!

On this occasion it was wonderful

Table for 5 - we were seated next to the kitchen which is a noisy table and also near patio door - no blind and so we were sitting in direct sun - one member of staff tried to sellotape napkins to the glass to help the situation. 2 other members of staff who served us for the evening had zero communication with us - plates were thrown in front of us - to say the service was abrupt is an understatement - food on the other hand was as good as normal. Appreciate the restaurant was busy but you cannot get away with not talking to the customer at all. At one point we tried to ask a question and she walked away while we were still asking the question. Bill took ages to arrive. In the end put on our coats - still left a tip because the food was good. Used to be a different manager who was brilliant.

Had an enjoyable lunch. We shared a hummus to start with which was very tasty and the flat bread that came with it was very fresh. I liked having the option of a light pizza which I could enjoy without feeling guilty about my calorie intake. Also, mini dessert with coffee finishes off your meal with a little treat without over indulging.

I often use Prezzo-excellent food and friendly, professional service.

Of the national restaurant chains for me Prezzo ticks many boxes. The Shepperton branch more than some. Staff friendly, helpful. Menu choice is good and food quality good.
BUT one of my "things" hot food should be served on HOT plates, mine was cold and I had chicken and mushroom dish. The fries were also less than hot.
Both of those things should be standard and are so easy to change.