Prezzo - Romsey

I cannot comment on the quality of food as my order never arrived. Our table of 4 placed an order of 3 main meals and 1 entree (I wasn't hungry). After 45 minutes, our food hadn't arrived and after one hour, I was told the kitchen had run out of my entree. Never were we kept informed of the delay or upon ordered, were we advised there would be a wait. The excuse was "we were busy downstairs". Did this mean the diners upstairs were not important? Totally incompetent.

Lovely venue in character property with enclosed outside dining area too.
Normally love Prezzo's varied Italian menu. Sadly this time, two of our party had to return luke warm food/beverages. Customer service skills were distinctly lacking - no apologies to either person and second person was spoken to very rudely. We left the table having settled the bill and the two staff standing in the bar/servery area did not bother to thank us for our custom nor say goodbye. Such a let down especially as we had good friends with us :(

Food was good overall and good portion sizes.

We had a lovely meal outside in the courtyard. The food was lovely and service was friendly. Very happy

I booked online later in afternoon for my birthday. When we arrived the rest Astra the was heaving. The couldn’t find my booking and when I advised I booked online I was advised oh they haven’t checked that since this morning???? What’s the point of having the option and nobody looks? Luckily a table came free and we got seated. We had a nice evening but may not have had evening at all.

Disappointing meal with long waits in between course and having to ask several times for drinks. Penna all Rustica was chicken thigh bits (which I hate - assumed it would be breast), pasta over cooked and tasteless sauce. My Partner’s Gorgonzola Pizza was served on a wooden plata - hence it was cold. Other Pizzas tough to cut. Puddings better - especially the sticky toffee. Although, at 7pm, they had run out of our first choice. Very expensive for poor food. Would not return.

Food excellent, well presented and good value.

Good quality meal, salads very nice

Food was very good service was very slow and main course was delivered with no sides and when the sides were delivered after chasingthem thye were cold

Food was up to usual standard, but one main course came to table after others had finished their main courses. Takes the edge off the reason for eating out as a treat.