Prezzo - Milton Keynes

There was no pizza dough so that narrowed the choice somewhat!

Lovely food well presented

Unfortunately our experience was less than satisfactory. We arrived a 16:45, had ordered by 17:15. Our drinks were slow to arrive. Didn't receive our mains until approx 18:15 mine was 5 mins after the others. Second drinks sat on the counter for 10 minutes, the beer had to be topped up to liven it up. We asked for some water - when asking for the third time they said they had run out of jugs to which we asked for 6 glasses of water, these didn't arrive for quite some time.
Two of the ladies toilets had no toilet paper when I visited.

Unfortunately they were extremely short staffed both front of house and chef. It was busier than usual day I think due to local concert but they had only bookings as were turning away walk ins so should have been more prepared. Took nearly 40 mins for jug of tap water then further 10-15 mins for our first drinks. Starter arrived after about 1 hr 15 mins and mains nearly 2 hrs later from seating. We then had to rush our food as had taxi booked so it ruined the enjoyment of meal. However on a positive note the food was lovely and very hot. The manager was also very apologetic and did reduce bill as compensation which was appreciated. Shame ruined start to a nice evening.

My wife and I eat here quite often and always have a good experience. On this occasion, however, it was spoiled by the number of used tables that remained uncleared around us. The staff were working really hard, but there were only 3 or 4 of them most of the time. We still received prompt and attentive service, but the staff just did not have time to clear the tables around us.

Always enjoy lasagne at Prezzo but this time I had 2 tiny hard bits in it. I think maybe bone shards. half hour later it went straight through me. most unusual for Prezzo. family were celebrating birthday. others ate different food & all ok. good time had by all. from my personal experience I have given 4 star to food. normally it would be 5 star.

Lovely evening great food with good service.
Set menu with glass of wine was great value.

excellent value and good food.

Second visit recently and on both occasions we were served by the same waitress and manageress. I'm pleased to tell you that both times we received excellent and very friendly service and the food was excellent also. I will just add that I consider the drinks are expensive

Good food, good service with a smile and Lisa (I think) was very friendly