Prezzo - Malvern

Booking service wasn’t known at restaurant hadn’t come through by the time we got there but we were seated easily. Restaurant clearly understated in front of house. Menu not clear. I ordered a tre gusti pizza didn’t realise how spicy it would be I don’t like spicy so would have ordered without the pepperoni if I’d known it was spicy. Half way through the meal the waitress checked on us and I told her it was too spicy but I have a toddler so by that point I couldn’t order more as he was getting fed up. I wasn’t offered a refund or free dessert either. I think it could be good and the staff tried their best but you definateky need more staff members to
Offer a more relaxing and attentive dining experience. The waitress and kitchen staff were fantastic in getting my son’s food to him quickly which I have to praise, he was a hungry impatient toddler and they got him his food so quickly it was fantastic. Definateky kid friendly.

beautiful restaurant

This Prezzo has new staff and manager who seem to have turned this into a better dining experience I would recommend.

Terrible slow service to 90minutes to get 4 pizzas and 40minutes to get 4drinks.

Excellent food & excellent service

High quality, brilliant service

Good

Staff friendly and helpful....food a little lacklustre - esp the Pizzas, a bit bland and lacking "excitement"

Really good service. Always warm and attentive staff.

As usual it was a lovely treat to go to a local restaurant with high standards of service and great food.