Prezzo - Horsham

Generally OK but has been better in the past. Service was a bit sketchy, server was a bit rude. Cocktail containing prosecco was flat. Food was good though.

Starters and Desserts ??

Took my daughter who’s 14. We had a lovely meal. The best part for me was that I got to choose my side dish. Trying to be a bit healthier, I went for the side salad rather than chips. Great idea. Food was delicious and the staff were super helpful and friendly. Highly recommend.

Excellent food and service

food is always good but the service was nowhere near up to its usual standard. Very slow, one order forgotten plus staff spent more time talking with each other than serving, even though it was early empty! Overall disappointing as one of the reasons we normally go there is the excellent service.

A very pleasant experience with friendly waitresses and excellent food.

Friendly staff, good food, a most enjoyable evening. Returned the following night. Thanks

Food is not as good as it used to be. Menu sound nice but when you get the food its very basic and done on cheap.Starter - The fried mozzarella with the salsa was very plain - couldn't taste the cheese and the salsa was just like eating a tin of basic tomatoes and and a tiny amount. There wasn't even a little bit of salad on the side.
Main course - chicken with mushrooms and Marsala - I didn't want fries I wanted potatoes and or another side of vegetables but they don't do that so I had to have a side salad which was so boring, try offering a healthier type of potato on the menu.

We've been regulars at this Prezzo for many years, but we won't be going back.

While the food tastes good, and with a voucher or set menu it's good value, the service has been absolutely appalling on at least the last 3 occasions we've visited.
While service was never a strong point, it is now curt and terribly slow whatever time of day we've visited.

On our last lunchtime visit we waited for 45 minutes between starter and main course, and when we asked where our main courses were we didn't even receive an explanation or apology. When the main courses did arrive it was obvious that they had been sitting in the kitchen a long time as the food wasn't hot, and to add insult to injury the pizzas we ordered were all missing pepperoni. A disappointing and rather pathetic display of how to run a restaurant.

Prezzo appear to have forgotten that there are many other chain and independent restaurants in Horsham, and even throwing discount vouchers at customers will not be enough to mitigate their mis-management of this venue and their poor choice of staff.

Hugely disappointing to be honest. I had a light pasta dish and the pasta was crunchy and not particularly flavoursome, a shame given how much it cost.

The service was really bad. There was no customer service, no smile, no attempt to engage with us. And when I asked about student discount, the waitress looked down at us.

It was a lunch time and not busy at all. I won't be going back.