Prezzo - Epsom

Friendly welcome and service but food was poorly prepared and below normal Prezzo standards. Not bad enough to send back and was barely acceptable. Based on the kitchen care in this branch alone, we will not go again.

Good menu choice providing plenty of options of good value. Nice atmosphere and friendly staff.
Pizzas and risotto tasted great but the calamari was the worst ever. It was just like playdo batter with no filling. Definitely to be avoided.
Also check the bill as there was an error.
However i would go back but not have calamari again.

Just thought my ravioli was a little undercooked, however everything else was great.

Good food and reasonably priced

The food and wine were both very good. I had the giant meatballs to start with and they were particularly delicious. The Pizza Fiorentina which followed (eventually) was also good. I had the chocolate dessert which was really good - almost too much. We ordered a bottle of Chianti (one third off) and it was also good.
However, the service was not as superlative as the food and wine. I had printed out a voucher for one third off the bottle of wine and was at first told by the waiter that it only applied to the menu a la carte (we were having the set menu). However on reading the small print, I discovered that this was not the case and handed the voucher to the waitress, who served us for most of the time, and she accepted it. The discount was applied. While the first course arrived relatively quickly, we had to wait ages for the main course. Eventually, I had to attract the attention of the waiter and I thought he was a little facetious in his reaction. The food arrived immediately afterwards, however. The two waitresses were somewhat more attentive and helpful. I realise that Saturday is busy (and the restaurant was heaving when we arrived at 19:30) and that service might thus have been expected to be less than lightning fast. But the delay in serving us the main dish was not acceptable and my wife, whose birthday it was, pointed out to me that the people behind me seemed to get their main dish before us, though they arrived after us.

Our usual Prezzo at Banstead was fully booked so ended up at Epsom. Glad we did as we found that the restaurant wasn’t particularly busy and was immediately greeted at the door & shown to our seats.
The drinks order was taken & this is where I find Prezzo & other restaurants fail to offer a good range of non alcoholic beers & wines. It’s been socially unacceptable to drink & drive as well as against the law but drivers are forced to accept the usual water or carbonated drinks. You used to sell Becks Blue but no longer offer a non alcoholic lager, why?
We haven’t been to Prezzo since the recent changes to the business but we soon noticed the slimed down menu and I liked the meatball main dish you used to do but did a started instead. I asked if 5his could be made as a main and pleasantly surprised when the server said not a problem. In fact a couple of our group wanted to combine the starter with the main and this was not a problem and not a sign of being an issue. We all commented how refreshing to see this & how pleasant the server was.
The food was served up quickly, efficiently and all with a pleasant manner from the staff.
The table was cleared quickly between courses and there was no long waiting to get our meal and between courses.
On the whole we absolutely enjoyed our time at this branch and we will probably make this our go to Prezzo. Due to distance to drive too, gave 3*. Scored Drinks down to to lack of non alcoholic wine, beers & lagers.

Good selection of mains . Restaurant was quiet which was intimate but could have done with a little more atmosphere. Staff were attentive and polite. Food was well prepared and arrived hot. Restaurant is very central and we used it after going to early evening cinema.

Nice decor, toilets very clean, very easy booking process.

I booked the summer special menu for a romantic meal for myself and my husband. I was also attracted by the Prosecco 50% off deal, as I'd received an email about the offer and that it could be used in conjunction with the summer 2 course menu. We had calamari and garlic bread with cheese to start. Both were tasty - the calamari could benefit from having extra grease removed (e.g. kitchen towel?). I had the goats cheese and aubergine pizza, which was delicious. My husband had the chicken and pasta in pomodoro sauce, which he enjoyed. We had an extra glass of Prosecco on top of a glass of Prosecco which was included in the summer offer. When we asked for the bill, however, no discount had been applied. We soon got this rectified but were charged for 4 glasses of Prosecco and a summer menu. I am not sure why we didn't get the 2 glasses of Prosecco included as part of the summer menu as advertised? I didn't want to query the bill for a second time so just paid it but am a bit disappointed to be over-charged.

Great food and service