Prezzo - Bicester

Food was amazing. Had to wait a while for our table, so once seated we then were forgotten about while other people who were behind us in the que were getting served. I understand it was busy but we didn’t leave a tip.

The booking was convenient and straight forward.
The dining experience was very poor.
We used a meal experience gift and was told I could only spend £49 and no response to the fact it was a gift experience, in fact we felt like an inconvenience.
There was no hummus, although it was 6pm on a Saturday. I asked to swap an ingredient on my calzone and it was not done. I also asked for mine not to have Parmesan on and again felt like an inconvenience.
At no point were we asked how our meal was, or if we would like another drink. In fact the couple behind us had asked if they were short staffed as it was taking them so long to see to their order. My husband and I were so disappointed we decided not to have a pudding and left as soon as was possible. All in all it was a deeply unsatisfactory experience and I wouldn’t recommend the gift experience to anyone, or the restaurant. I have used this particular restaurant before and unfortunately, the experience has been very similar.

Very good meal.... busy night but service was good and pleasant. Only complaint was being on a table near front door so meant kept getting cold!!!

The staff at this site make the experience enjoyable.

It was very busy and the staff worked hard to make sure we had an excellent dining experience.

This is an excellent restaurant which was marred only by the long delay from ordering your meal to receiving it which took 50 minutes approximately. The restaurant as usual was very busy and the staff were apologetic for the delay. A reason given was due to a shortage of a waitress? However, the management and staff are very polite and normally efficient.

The waiting staff were lovely and very efficient. The food was good quality and was served promptly. The restaurant was full (Sunday lunchtime) and therexwS a 'happy buzzv.

Food lovely, service very good, however the seating in this restaurant is VERY uncomfortable. Seat backs strangely shaped so they dig into you if you lean back, and the round booths, though lovely for socialising around, have no lumbar support. Some cushions would remedy this.

Food quality just OK. My husband ordered the new Ragu pasta dish and got the spaghetti bolognaise. We were going to cinema so didn't have time to change it. The affogato was not very good. Staff were pleasant and friendly.

We met for a group family lunch. Ambience was nice and busy. Staff were attentive, although later on the waitresses changed and the new one we had was a little moody/sullen. Food was decent. Not the best lasagna I have had but acceptable.