Prezzo - Bicester

Fab food what mire can I say?

Very enjoyable, thank you. Waitress was great and food was good. Lovely mini cheesecake with raspberries, would recommend.

Easy to get to and where you want to go to

Had an early booking (1830), was surprised to be told there'll be a 45-60 minute wait for food upon arrival. Accepted that but didn't realise it would mean a complete lack of service. Had to order our drinks at the bar as could not see/get the attention of any waiting staff.
Restaurant had poor atmosphere, no music and the shape of the room means you can hear all the screaming children (our fault for going early).
Food was pleasant but not sure worth returning for.

As always the menu choice was good and the food delicious. Very pleasant staff who wait on tables efficiently. The restaurant wasn't that full when we arrived (2pm Sunday) but gradually began to accommodate more and more people. We had a 3 course meal and the only thing I would say is that we asked for time between the 2nd and 3rd courses as they came up very quickly which didn't leave much time to digest the first course before the second arrived. With the option of a 40% reduction on main meals, this was an opportunity too good to miss.

The food was very good.
The service was good as well except we felt we were rushed a bit as 3 staffs were very keen to get our plates removed despite still eating and food on the plates.

Very good experience, foid was lovely, and the waiters ver attentive

Food was amazing. Had to wait a while for our table, so once seated we then were forgotten about while other people who were behind us in the que were getting served. I understand it was busy but we didn’t leave a tip.

The booking was convenient and straight forward.
The dining experience was very poor.
We used a meal experience gift and was told I could only spend £49 and no response to the fact it was a gift experience, in fact we felt like an inconvenience.
There was no hummus, although it was 6pm on a Saturday. I asked to swap an ingredient on my calzone and it was not done. I also asked for mine not to have Parmesan on and again felt like an inconvenience.
At no point were we asked how our meal was, or if we would like another drink. In fact the couple behind us had asked if they were short staffed as it was taking them so long to see to their order. My husband and I were so disappointed we decided not to have a pudding and left as soon as was possible. All in all it was a deeply unsatisfactory experience and I wouldn’t recommend the gift experience to anyone, or the restaurant. I have used this particular restaurant before and unfortunately, the experience has been very similar.

Very good meal.... busy night but service was good and pleasant. Only complaint was being on a table near front door so meant kept getting cold!!!