Planet Hollywood London

Staff were excellent but the burgers were dry and not much flavour. As this was a special day out for my family it was the one thing that ruined the day. And so spending £57 on 3 meals where we would have been better off at McDonald’s was a shame.

Food was good, although a little pricey for a burger, even compared to Hard Rock.Service was poor and the merchandise only went up to XL, and when you are 6'5" that just wont do.I was expecting more.....

Good

Great atmosphere as usual along with superb food as normal!

Wonderful service pleasant friendly staff nothing too much trouble. I had chow mein which was the best I've ever tasted.my husband had Club which was such a gi portion he took it back to hotel with us. Not over priced one small complaint was the noise the music was way over the top and quite spoilt the experience

Very very noisy...

We ordered one starter and two burger mains and waited 2 hours for our food. When the burgers arrived one was raw, not just undercooked, and we still got charged for it all with no replacement food. Also charges a 12.5% mandatory service charge that goes to the establishment not the waitresses. We will never return to any of the franchises due to this bad experience and have shared our treatment.

Meal was lovely

4.5/5 would have been 5/5 but I was very loud even as a hearing impaired person. Also very nice waiter but shame as I couldn't hear a word he was saying.

Food was excellent and atmosphere was great.