The Palm Court at Sheraton Grand London Park Lane

(309 Reviews)
Sheraton Grand London Park Lane, Piccadilly, Mayfair, London, W1J 7BX
Afternoon Tea, British

Top offer

Star Deal - Nineteen Twen-Tea Afternoon Tea with free-flowing bubbles £45 per person

Available Mon-Fri 14:00–18:00 and Sat-Sun 12:00-18:00, subject to availability. This offer is not available from 1st - 31st December 2019. Dishes from a set menu & subject to change. Includes VAT, excludes service.


Main course: £16
Food spend: £26

Opening hours

Monday to Sunday: 08:00 - 00:00.

Restaurant description

Experience an award-winning Afternoon Tea at the iconic Palm Court of the Sheraton Grand London Park Lane. The Nineteen Twen-Tea Afternoon Tea features intrinsically designed pastries and delectable savoury treats inspired by the 1920s, with a contemporary twist.

The Sheraton Grand London Park Lane has long been famed for its unique art deco design and 1920s heritage. The Palm Court is just one of the original features of the hotel from when it was completed in 1927. Combining 1920s flair and traditional ingredients, enjoy an authentic taste of the era created by their talented pastry team and be transported back in time to the prosperity of late 1920s London.

To the soothing sounds of the in-house harpist, choose from the elegant all-day dining menu at the Palm Court. Light meals and dinner menus are offered, or simply enjoy a cup of coffee or cocktail from the bar.

The plushest of settings, enjoy the ultimate luxury afternoon tea in London at the Sheraton Grand London Park Lane. Green Park Tube Station is a 6-minute walk away.

Customer reviews for The Palm Court at Sheraton Grand London Park Lane
(based on 309 reviews)

of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • afternoon tea (266)
  • al fresco (1)
  • breakfast (9)
  • business (18)
  • child friendly (16)
  • dinner (20)
  • entertainment (14)
  • large parties (9)
  • lunch (28)
  • luxury (71)
  • private dining (18)
  • romantic (56)
  • trendy (16)
  • value (30)
  • views (4)
  • By Sandie J from Exeter
    25 November 2019

    Loved the atmosphere and the fact we weren't rushed.

  • By Julia R from Chelmsford
    24 November 2019

    Lovely hotel and beautifully decorated for the season. Friendly welcome from doorman and the lady that seated us was also very welcoming and attentive. The afternoon tea was very good. My daughter and I throughly enjoyed ourselves.

  • By Cindy A from Barnehurst
    23 November 2019

    We thought the Christmas decor was marvellous. The service of the waiter was excellent. We enjoyed our afternoon tea very much. My husband and I have visited and enjoyed the afternoon tea experience three times. This last time we were treating our niece for her 18th Birthday treat and she was very happy with the experience.

  • By Roberta F from Cambridge
    23 November 2019

    The food was lovely but unfortunately the service let us down. My friend asked for a beer menu which never showed, another friend had to ask for her coffee three times and there was a large delay in when the food was brought out, so some confusion as to who had what. We decided to reflect this in the service charge (opted to pay £3 less) and I was then chased at the front door for the remaining money. It was a little disappointing and for my 30th birthday celebration, a little sad. Considering the cost and venue, I expected more

  • By Cathy C from Ware
    22 November 2019

    Afternoon tea was lovely - food tasty and nice setting. Staff very attentive and lovely harpist playing in the background

  • By Michela M from London
    16 November 2019

    Good. We mentioned that it was my mum's birthday at the booking but we did not receive any special treatment. Other tables did receive a little treatment instead.

  • By Georgia H from London
    15 November 2019

    Recommend bottomless Champagne. Good service and food average.

  • By Karin S from Gothenburg
    13 November 2019

    Beautiful Art Deco interior. Friendly staff but some details made the Afternoon Tea not as we wished. The plates for our sandwiches were taken away without the waiter asking if we would like more sandwiches. I wanted more sandwiches, but had already started on the scones when we were offered more. The tea was brought to us about 10-15 minutes before the sandwiches, so it was cold when the meal arrived. I would have liked the sandwiches to be more traditional. I want the classical finger sandwiches for my Afternoon Tea. I will not recommend this place for Afternoon Tea.

  • By Serina L from London
    10 November 2019

    It was below my expectation in terms of ambience and food. Service was ok.

  • By Helen B from Howden
    10 November 2019

    Was not what we expected from pictures and reviews unfortunately. We booked a 6 pm sitting..the harpist was packing up! There was no atmosphere some background music which you would find anywhere.The area where we sat we felt was an extention of the foyer not a designated for afternoon tea. The service was half and half, we had to wait then approach someone with details of our booking. The gentleman who served us was polite and informative. General lighting was dim. We ordered 2 vegetarian & 1 normal afternoon tea. My friend who isn’t vegetarian but ordered a vegetarian tea informed me the next day (as not to upset me) that she had not being given the vegetarian one. A mix up?? Felt for the price was not up to the standards of say Betty’s up North. The scones were lovely but some of the other sweets were too sweet. The savoury part was not that exciting. So sadly overall we were very disappointed given the price. It was meant to be something special and unfortunately it was not. We are normal easy going people but all felt the same.

Restaurant Location Map
The Palm Court at Sheraton Grand London Park Lane
Sheraton Grand London Park Lane, Piccadilly, Mayfair, London, W1J 7BX

Available offers

  • Star Deal - Nineteen Twen-Tea Afternoon Tea with free-flowing bubbles £45 per person
  • Nineteen Twen-Tea Afternoon Tea with Free Flow Champagne Perrier-Jouet £85
  • Nineteen Twen-Tea Afternoon Tea with Champagne Perrier-Jouet £55
  • Nineteen Twen-Tea Afternoon Tea £42
  • White Christmas Ninteen Twen-Tea Afternoon Tea with Perrier-Jouet Blanc de Blancs £55
  • White Christmas Ninteen Twen-Tea Afternoon Tea £42

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