The Palm Court at Sheraton Grand London Park Lane

(336 Reviews)
Sheraton Grand London Park Lane, Piccadilly, Mayfair, London, London, W1J 7BX
Afternoon Tea, British
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Top offer

Champagne Nineteen Twenty afternoon tea £55 per person

This offer is available from August 28, 2020 until December 31, 2021, subject to availability as displayed in the booking interface. Not available in conjunction with other offers. Offer excludes service.

Average

Main course: £16
Food spend: £26

Opening hours

Monday to Sunday: 08:00 - 00:00.

Restaurant description

Marriott have been following the expert advice laid out by the Government and Public Health officials in their ongoing efforts to safeguard public health. They have enhanced their cleaning protocols to ensure that their restaurants remain a clean, hygienic and comfortable environment for their guests and their employees. Please note however that services, menus and opening times may be affected. Please call the restaurant for more information.

Experience an award-winning Afternoon Tea at the iconic Palm Court of the Sheraton Grand London Park Lane. The Nineteen Twen-Tea Afternoon Tea features intrinsically designed pastries and delectable savoury treats inspired by the 1920s, with a contemporary twist.

The Sheraton Grand London Park Lane has long been famed for its unique art deco design and 1920s heritage. The Palm Court is just one of the original features of the hotel from when it was completed in 1927. Combining 1920s flair and traditional ingredients, enjoy an authentic taste of the era created by their talented pastry team and be transported back in time to the prosperity of late 1920s London.

To the soothing sounds of the in-house harpist, choose from the elegant all-day dining menu at the Palm Court. Light meals and dinner menus are offered, or simply enjoy a cup of coffee or cocktail from the bar.

The plushest of settings, enjoy the ultimate luxury afternoon tea in London at the Sheraton Grand London Park Lane. Green Park Tube Station is a 6-minute walk away.

Dishes displayed on a la carte menus are representative of the type of food available at the restaurant.

Customer reviews for The Palm Court at Sheraton Grand London Park Lane
4.3
(based on 336 reviews)

86%
of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • afternoon tea (286)
  • al fresco (1)
  • breakfast (10)
  • business (22)
  • child friendly (16)
  • dinner (24)
  • entertainment (15)
  • large parties (10)
  • lunch (30)
  • luxury (78)
  • private dining (21)
  • romantic (61)
  • trendy (16)
  • value (31)
  • views (4)
  • By Michela M from London
    16 November 2019

    Good. We mentioned that it was my mum's birthday at the booking but we did not receive any special treatment. Other tables did receive a little treatment instead.

  • By Marie G from Melbourne Australia
    16 November 2019

    The food was lovely, the service was not good. After the initial 30 minutes we were completely ignored. So much for free flowing bubbles!! It was definitely not. The table felt like it was a makeshift table and we were not sitting in the main area. Not a good experience for the money that you pay. On top of that I have been charged twice and still have not received the money back. I really should get the money back twice.

  • By Georgia H from London
    15 November 2019

    Recommend bottomless Champagne. Good service and food average.

  • By Karin S from Gothenburg
    13 November 2019

    Beautiful Art Deco interior. Friendly staff but some details made the Afternoon Tea not as we wished. The plates for our sandwiches were taken away without the waiter asking if we would like more sandwiches. I wanted more sandwiches, but had already started on the scones when we were offered more. The tea was brought to us about 10-15 minutes before the sandwiches, so it was cold when the meal arrived. I would have liked the sandwiches to be more traditional. I want the classical finger sandwiches for my Afternoon Tea. I will not recommend this place for Afternoon Tea.

  • By Serina L from London
    10 November 2019

    It was below my expectation in terms of ambience and food. Service was ok.

  • By Helen B from Howden
    10 November 2019

    Was not what we expected from pictures and reviews unfortunately. We booked a 6 pm sitting..the harpist was packing up! There was no atmosphere some background music which you would find anywhere.The area where we sat we felt was an extention of the foyer not a designated for afternoon tea. The service was half and half, we had to wait then approach someone with details of our booking. The gentleman who served us was polite and informative. General lighting was dim. We ordered 2 vegetarian & 1 normal afternoon tea. My friend who isn’t vegetarian but ordered a vegetarian tea informed me the next day (as not to upset me) that she had not being given the vegetarian one. A mix up?? Felt for the price was not up to the standards of say Betty’s up North. The scones were lovely but some of the other sweets were too sweet. The savoury part was not that exciting. So sadly overall we were very disappointed given the price. It was meant to be something special and unfortunately it was not. We are normal easy going people but all felt the same.

  • By John E from London
    2 November 2019

    I had Afternoon Tea with a friend and it was an absolute delight. The service was friendly and attentive without being intrusive. The choice of tea was extensive and catered for all tastes. The sandwiches and cakes were delicious and the scones and cream were exceptional. Oh and the champagne was a bubbly treat. The Art Deco venue is beautiful and the sound of a Harpist playing as we sat for 3 hours enjoying a relaxing afternoon was sheer bliss.

  • By Fredrik H from Gothenburg
    2 November 2019

    Went for afternoon tea with my girlfriend. We had made reservations for the "free-flowing champagne" option. The staff seemed extremely stressed and unattentive. The food was excellent but the attitude of some of the staff (not the waitresses but what seemed to be the management) was extremely poor! We had the last service of the day (meaning no other afternoon tea service after ours) and about 30 min prior to when we were meant to leave the table, one from the management asked us if there was anything else we wanted before we finished. By that point we asked for another glass of champagne to which he replied that we we only allowed 2 glasses, despite the fact that we had booked the "free-flowing" option. One thing to note is that the "free-flowing champagne" option is GBP 85/person whilst the standard option is GBP 42/person. I naturally thought there had been a mistake in the booking and therefore expected that we would only be charged GBP 42/person. However, when I got the bill the manager literally hovered over me and felt extremely stressed. Almost giving me no time to review the bill. Long story short, we were charged GBP 85/person for something that should have cost only GBP 42/person. The behaviour of this person (male manager) ruined the entire experience. As I said, the food was excellent, the place is beautiful but this persons behaviour was appaling! I will never return and I will never recommend anyone to go there.

  • By Nicola L from Heywood
    1 November 2019

    The food and the ambience in the restaurant was lovely. Unfortunately it was let down dramatically by the lack of service.

  • By Mark E from Polegate
    11 October 2019

    Afternoon Tea - we were looked after from the moment we arrived to the moment we left, a very nice relaxing afternoon. Tea was superb and we really enjoyed the harp music.

Restaurant Location Map
The Palm Court at Sheraton Grand London Park Lane
Sheraton Grand London Park Lane, Piccadilly, Mayfair, London, London, W1J 7BX

Available offers

  • Champagne Nineteen Twenty afternoon tea £55 per person
  • Nineteen Twen-Tea Afternoon Tea £42
  • Free Flowing Afternoon Tea with Sparkling Wine £45

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