Palm Court at The Balmoral

A disappointing experience. The savoury plates were average. Some of the sandwiches were definitely of a budget variety unfortunately. Poor quality food used. The scones were lovely and the cakes were nice enough. However the service was absolutely appalling. Slow and shoddy. We were completely forgotten. After an hour we were still sitting with our sandwiches that we had long finished and the waitress asked if were in a hurry?!? I wouldn't recommend and I certainly wouldn't rush back. For the price they charge you could go almost anywhere else in Edinburgh for a better experience. They are riding on their name in my opinion.

Great reception, placed next to 2 businessmen which wasn't the best mix. Food/ drinks/ service was excellent

Excellent customer service. I wasn't overly keen on the dessert tray at the end, and enjoyed my precious visit with the strawberry mousse more, however all excellently presented and was down to personal taste. Would visit again. Our server was lovely!

Wonderful experience. Staff extremely helpful.easy to boo

Fantastic time to celebrate Mum’s birthday

elegant, delicious, wonderful experience!

Wonderful dinning experience in the most beautiful setting.

Beautiful setting, lovely staff and exceptional food for afternoon tea. Very relaxing. Even the ladies' room is beautiful.

z

We had afternoon tea. It was a lovely restaurant, the staff was friendly & the food & tea were delicious. An enjoyable, relaxing experience. Thank you.