Manhattan Grill and Bar

Excellent staff and wonderful food, will go again.

We went for Christmas dinner, our waiter Miguel was fantastic. The main meal did take a long time to come and disappointed that they used Aunt Bessie's potatoes and Yorkshire pudding. For a hotel of that magnitude I see this as unacceptable. Christmas should be about fresh vegetable. This was pointed out to the manager by another customer. How embarrassing that other customers also realised they used Aunt Bessie's product. ?? Portions of the meal itself was good and you could say it was value for money with the one exception.

Food was very good and staff were friendly

Visited for my fiancé birthday & had made a reservation online for breakfast at 10:45am. When we arrived I stated we had a reservation and the waitress didn’t bother to ask for any details and walked us to a table, our server came to take our order n after we had ordered our food the manager came over and told us that breakfast ends at 11 and was insinuating we need to hurry up and leave. I explained to the manager I had made a reservation online and had also emailed the restaurant to which I received no reply, I questioned the manager as to why I was able to make a reservation for breakfast at that time if the service finishes at 11am, the manager didn’t seem to care and kept repeating that service ends at 11, my partner explained we had already ordered so would be waiting for our food so we can eat then leave & the manager then left us. Our server brought us some complimentary drinks & when our first dish arrived it was incorrect so we sent it back and the look on the managers face showed me she really wanted us gone. When the correct food arrived it was quite nice and we ate and then left. The manager attempted to make up for her disregard by removing the service charge & giving a discount on the bill, this was appreciated but is still no excuse for her actions.

Staff were fabulous!!!
Special Menu is just a bit too limited. Just one or two more options would have been better

Excellent menu choices and culinary standard. Good service and ambience.

R

The food was very good, but the portions were really, really small and expensive.
The service was amazing! Probably the best service I had in London since I moved here in almost two years.

Great service. Affordable price. Loved it here.

Absolutely loved it