Jamie's Italian - Westfield Shepherd's Bush

As always most enjoyable. Good food good service. The price is more than fair. What else could one want

Sadly quality of food has really deteriorated. Carbonara really tasteless and left a horrible floury aftertaste in the mouth. Toilets had no toilet paper and this wasn’t replaced when requested. Nice helpful waitress however.

great food - great service

I brought a friend who had never been, she liked it. I wanted the Oxtail Lasagne but it was not quite ready, I believe Imchanged it for a BolognIse Tagliatelle, it was very nice, I had a lager they took the one I like off the menu, I quite liked the one I had. My friend had a cocktail. The service was good, it always is. There were not as many people as usual, but after Christmas, people don’t have much money and are a bit off food.

The meal and service was excellent. But there was no such deal for £28 . Staff never heard of it. Ended up paying slightly more after approval from management . How does this happen ? it was very embarrassing as if I went in begging. Also I stated on bookable application it was our anniversary but this was never mentioned. In the end we got our requested vegetarian menu and the waitress was excellent but not sure how this deal works if the restaurant not aware. Thanks

Mighty Meatballs was great

Friendly, efficient service and tasty food :-)
Perfect for dinner after a long day on our feet.

Hi there, I am one of Jamie Oliver's best fan since I discovered his show on BBC Lifestyle when I was living in Botswana. Then I bought some of his books...Therefore it was obvious to have a real "experience" while we were spending time in London. Apparently there is different degrees in term of restaurant and we experienced Jamie's Italian who should be the lowest level... The waiter was really, really nice but the atmosphere was industrial and the food definitely basic! I look forward to coming next time to book in another Jamie's restaurant.

We were dissapointed with the service - waitress was overrall unfriendly and was not interested in helping us with any special requests.

Was not very happy with the overall experience. We then went to the restaurant and ordered / ate our food. I found the menu minimized with options to choose from and then when the food came I suddenly realised they had not asked me how I would have liked my stake cooked. There was also sooo much chilly on the courguette dish that I could not eat it as my mouth was on fire and was downing the water to try and cool it down. I also had mentioned that it was my birthday celebration and NOTHING happened. Wasn't expecting much but a happy birthday written around my dessert would have been nice. They do this everywhere else i go. I dont expect freebies at all.