Jamie's Italian - Westfield Shepherd's Bush

My friend and I had the £20 for 3 courses menu. The food was lovely and we had a very attentive waitress - no complaints!

Well very disappointed actually. This is the third time we ate here and every single time the dish I wanted was sold
out, yesterday we came in early for drinks amd saw the mackerel as special, I love mackerel. We came back at 20.00 , no mackerel, damn, ok I'll have the tuna. Waitress comes back to our table ... no more tuna .... are you kidding me, the others in my party were in aw, third time, no tuna. Ok the chef was going to prepare me a special fish. This dish we returned, the green on the plate what was supposed to be avocado was disgusting, the fish had no flavour and was overcooked and they threw a mountainmof tomatoes on the side and that was it. Ok I returned it and asked
For just a small plate of spaghetti. This dish was cold and the spaghetti also undercooked.
The aperol lolly was delicious and our waitress very very good, don't know her name but she's from Hungary.
The rest of my party had good food, but not really excellent.
Sorry guys, I am a chef myself, get your act together and check your personnel,
And it was my husbands birthday dinner pffff
Bye
Tineke Hendrikse
The Netherlands

Had a lovely diner. Especially the nachos and hamburger were fantastic! It was only a bit noisy in the restaurant.

The whole experience didn't live up to my expectations from the celebrity chef's restaurant

On arrival at the restaurant there was a very long queue prior to Robbie Williams concert - we went to the front of the queue where people with bookings were going. Our booking had NOT gone through to Jamie's system, although we were able to show our booking confirmation on our phone (we were the second one), but the restaurant honoured the booking without fuss. Delivery of food was not quick, but the restaurant was heaving and the staff did very well. Food was ok.

Good, fast easy going.

Siciilian Chicken was amazing- really impressed.

Slow service.(over 2hrs). The half price summer menu not very well published in restaurant. Half price not taken of the final bill. Not given dessert tasters. Would think twice about visiting again.

Staff were so lovely and very helpful when one of our party had food allergies. Food all tasty and as ordered.

We were just unfortunate to be seated next to three sets of crying children which was deafening. Not a good atmosphere for conversation.

Great service, good food and staff were excellent keeping this surprise dinner for my wife very discreet :)

Would recommend