Harvester - O2 Arena

No full menu available.
Very disappointed.

When we arrived told only had limited menu due to deep fat fryer not working. This has already been reported of comments weeks before so FIX IT PLEASE.
However restaurant very busy we were served uncooked salmon but staff were very good, chef, manager and staff all came and apologised. Donna the waitress was incredible she was very attentive, made our puddings for us as there were staff shortages in the kitchen as well as waiting on many tables. She remained positive and cheerful throughout and she should be given employee of the month and a pay rise to keep her.

so we booked the 'festive 3 course meal' 1 week in advance, we turned up and was told 'we don't offer that on Event days and our fryer is not working so we have a very limited menu' so they were probably caught out by the fryer not working but why not email me to say we don't offer the 'festive meal' on the day you have chosen because then I would have the option of changing to a different restaurant instead of having to except the situation because all the diners were now packed out with pre books !!
Ok so I will have the chargrill Chicken please ? No its not available ? why says me ? because we fry it !!!!!!!!!!

Heavy traffic prevented us from reaching the venue at the pre-booked time, but the staff still managed to accommodate us for a meal, which arrived in time and gave us time to reach our seats for the ELO concert. Food was cooked well & served hot, with friendly waiting staff in attendance throughout the meal.

For it to be an event night at the O2 service was extremely good, friendly staff and food was great.

The welcome was good and the waitress very helpful.
Only downside was my husband found a hair in his food which put him off. The waitress did apologise and took some money off the bill.

Excellent service excellent food really good value for money we have re-booked for 28th Sept as we are at the o2 again

Friendly staff and good food,

Great for slimming world!

Well we booked this venue to be close to the show we were seeing at the O2. As we suspected the whole venue was heaving and there were queues to every eating outlet. We thought we could skip that as we had pre booked a table at the Haverstor. But no they had a queue outside which we had no choice but to join. A member of our party went inside to ask if there was another queue for pre booked people but there wasn’t. This is something I feel you could benefit from . We ended up being 15 mins later than the time we reserved for. Once we ordered the food seemed to take a very long time and one of our party of three had to wait much longer for their food to arrive (scampi and chips!) .

However the food was delicious and the staff were smiling and friendly. Not our best dinning experience at the O2 but thank you anyway