20 October 2019
Great food and super fast after ordering. would recommend booking before going, as this is a popular place.
5 January 2019
The food was disgusting and waste of money
22 December 2017
Thank you for your request A . Press the Enter key to open the contact card." style="unicode-bidi: embed; direction: ltr; text-align: left; user-select: text; cursor: pointer;">Admin Sat 23/12/2017 15:02 Inbox To: Faheza_n@hotmail.com; Thank you for your request we will contact you shortly. The details you sent are as follows: Name Faiza What is your email address? Faheza_n@hotmail.com Tell us what's up! I have a complaint . I visited gourmet burger in Stratford to have a meal with my family and the service was terrible . The staff were rude. Firstly I booked the table and naturally you expect it to be ready for the number of people you booked for. I asked the member of staff is this table ready and he replied pretty much. When we sat down, we noticed, cutlery was missing , tissues were missing, ketchup wasn't in the table - this is not ready and I booked beforehand. The starters we got was cold. We was not given plates for the starters and when we asked for them they asked us what it was for. Who does that? We are customers. How was we suppose to eat starters without plates? Then they didn't give us enough and had to ask for more plus the missing cutlery etc. The burgers we ordered came and was also cold but we didn't have time to order another and faff around . When our mains came the staff told us why did you ask for plates the burger comes on a plate . What kind of a question is this, if I want a plate I will have a plate, is is such a big issue to get starter plates ? the staff were incrediby rude. I forgot my unopened bottle of water and want a refund for this. I want to know ho this is going to be dealt with, I was with my family from abroad and it was embarrassing . In front of my family , this service was shameful and left me feeling very uncomfortable and them too. The drinks came without glasses and we asked for glasses and ice beforehand. Please inform me of how this is going to be resolved. Thanks
16 December 2016
Good refuel with the Pot Blacks cycle squad
7 October 2016
First time at your restaurant had a lovely time food was very yummy.
23 April 2016
Quickly seated, reasonable waiting time, good food! Water glasses a little stingey in size and peanuts seems like an odd choice of food, but otherwise great! Especially the milkshakes.
2 April 2016
Really nice food and good portion sizes. Buzzy but nice competent staff keep it rolling. We didn't realise you have to queue to order which looked a bit of a hassle but was well organised and efficient.
21 November 2015
the staff couldnt have been more helpful. We arrived early and they sat us at a table and our food arrived promptly. thank you so much!
30 October 2015
Thankfully made a reservation, good move on a very busy Friday evening - got seated promptly and everything else just flowed smoothly from there.
7 October 2015
Overall, surprisingly good visit to GBK Stratford. Expecting a 'scrum' with the crowds after the Rugby World Cup match at the Olympic stadium our prior reservation ensured a rapid processing by reception and we were shown to a great table. Our burgers were cooked to our liking and the side salad well dressed. So a decent meal and friendly service, what more could you ask. Well done GBK team.