Reviews of Frankie & Benny's - Thanet

The manager was very helpful and explained the vouchers to us which we were given as a Christmas present .

Meals were good. Staff were friendly and helpful

Enjoyed a lovely meal in a airconditional style. Service was exceptional and quick in delivery. This is going to be one of our eating places in future. Thank you so much.

Left feeling underwhelmed service was good but food was not great daughters dough balls were hard and my pizza under cooked I had a taste card so made the bill cheaper but even still at £50 for 2 adults and 1 child 3x drinks think it was expensive for what we had

Very cold, heating not working so staff and customers cold. I kept my coat and scarf on the whole time. Our waitress was lovely though.

It was absolutely brilliant, we was served by a young lady named Becky, who was very very helpful, polite, friendly, there was a problem with 1 main meal and was sorted without any questions or arguements.

Easy to book a table using the app.

Excellent service

Waiting nearly an hour for our food to arrive,my husbands steak was very tough,a lady on the other table had same problem and was asked to keep cutting till she found a tender bit! My husband was offered another steak but after waiting so long for the first one and having by now a restless child,we declined the offer! Very sparce servings of chips and I had onion rings inc in my chicken meal,well infact it was one onion ring!

Distinctly average. The steak salad had to be sent back as the steak was gristle. Took 30 minutes for a replacement to arrive - seriously for a piece of steak and salad ??outfit.