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Frankie & Benny's - Thanet

Unit D, Westwood Cross Leisure Park, Thanet, CT10 2BF

((((* American
  •  - Kent
  •  - Kent
  •  - Kent
  •  - Kent
  •  - Kent
  •  - Kent
  •  - Kent
Main course: £12
Food spend: £25
Opening hours
Monday to Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

It was absolutely brilliant, we was served by a young lady named Becky, who was very very helpful, polite, friendly, there was a problem with 1 main meal and was sorted without any questions or arguements.

Patricia Howard 03 January 2018
from westwood cross

View all 33 reviews

At the Westwood Cross Shopping Centre, Frankie & Benny's Thanet specialises in contemporary American and Italian cuisine. Diners can relax in the breezy outdoor dining area or choose from a range of refreshing cocktails at the bar.

The Frankie & Benny’s menu offers a tasty range of New York Italian classics. Legendary burgers include the juicy Brooklyn beef burger, loaded high with smoky barbecue pulled beef, and the Manhattan waffle burger topped with a sweet American waffle and drizzled with smoky barbecue sauce. There’s also a wide range of pizzas and pastas, including the fully loaded mac ‘n’ cheese calzone, delicious Roman smoky pizza and signature F&B meatballs.

Enjoy a stateside-style breakfast, with all-American pancakes topped with bacon and syrup served with freshly ground coffee. A host of drinks are mixed at the bottle-lined bar, offering classic cocktails, world wines, and fresh milkshakes churned with your favourite ice cream flavour.

Close to Vue Cinemas, Frankie & Benny's in Thanet is a 11-minute walk from Broadstairs Retail Park.

Frankie & Benny's - Thanet

Unit D, Westwood Cross Leisure Park, Thanet, CT10 2BF

Contact +44 1843605110

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Customer reviews for Frankie & Benny's - Thanet

3.8 ((((* (based on 33 reviews)
75% of diners recommend this restaurant
  • Food ((()*
  • Value ((()*
  • Ambience ((((*
  • Location (((()
  • Service ((((*
  • Drinks ((((*

Recommended for

  • dinner (20)
  • child friendly (16)
  • lunch (16)
  • large parties (12)
  • value (11)
  • entertainment (6)
  • trendy (6)
  • romantic (5)
  • breakfast (3)
  • business (2)
  • luxury (2)
  • private dining (2)
  • afternoon tea (1)
  • al fresco (1)
  • ((((( 3 January 2018 by Patricia Howard from westwood cross

    It was absolutely brilliant, we was served by a young lady named Becky, who was very very helpful, polite, friendly, there was a problem with 1 main meal and was sorted without any questions or arguements.

  • ((*** 2 January 2018 by Lyn Koster from broadstairs

    Waiting nearly an hour for our food to arrive,my husbands steak was very tough,a lady on the other table had same problem and was asked to keep cutting till she found a tender bit! My husband was offered another steak but after waiting so long for the first one and having by now a restless child,we declined the offer! Very sparce servings of chips and I had onion rings inc in my chicken meal,well infact it was one onion ring!

  • ((((( 26 December 2017 by Paul Cook from thanet

    Easy to book a table using the app.

  • ((((( 22 December 2017 by Wendy Dray from Gillingham

    Excellent service

  • ((*** 28 November 2017 by Lorna Hunt from Ramsgate

    Distinctly average. The steak salad had to be sent back as the steak was gristle. Took 30 minutes for a replacement to arrive - seriously for a piece of steak and salad ??outfit.

  • ((((( 29 October 2017 by Janet Horner from Deal

    Food was excellent and hot. Staff were friendly and helpful. Very good evening out.

  • ((*** 12 October 2017 by Carrie Drysdale from Broadstairs

    The table was booked for 1pm as we were a group who would be heading to get ready for a wedding and our group included the bride. I did think that giving us two hours between the table booking and the time we could be at the venue from was plenty. However aftee we had ordered our food it took over an hour to come. We also asked for water which we never got. I did my research using the online allergen menu and found a suitable vegan dish however this was not on the menu. I also ordered garlic pizza beead after looking online to see that it was vegan however was told that this was not true. Overall a very bad experience and though i cannot speak for the others, I will not be dining there again.

  • ((*** 6 October 2017 by Andy Mcallister from Thanet

    The service was disjointed with staff members gesturing to others about ladies in open setting. The service was chaotic with cleaning bottles left scattered and no structure of turning tables.

  • ((((* 7 August 2017 by James Noakes from Thanet

    The service was great (Morgan?) working in the industry for over 18 years I was very surprised and impressed at the ettention to detail and way that he interacted with our daughter.

    With that being the positive the food was the worst I have ever eaten at a frankie and bennys, the pizza was over cooked and then returned undercooked, garnish missing from the pasta.

    The waiter and manager handled it well so a 4 star for service, if the food was to the normal standard I would rate a 5.

    We will return.

  • ((((( 22 June 2017 by Sue from Herne Bay

    Frankie and Bennys is one of my favourite places to eat. We regularly eat there for special occasions.

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