Frankie & Benny's - Nantgarw

(41 Reviews)
Heol Yr Odyn,Parc Nantgarw, Cardiff, S Glam, CF15 7QX
American, Italian
View main menu

Top offer

Star Deal - Festive Menu: 2 courses £14.99 or 3 courses £17.99 per person

Available lunch & dinner Mon-Sun until 31 December 2019, subject to availability. Dishes from a set menu & subject to change. Includes VAT, excludes service.

Average

Main course: £12
Food spend: £25

Opening hours

Monday to Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

Restaurant description

Frankie & Benny's Nantgarw serves up contemporary American and Italian cuisine is a vibrant setting. Several gluten-free choices are available alongside an exclusive menu for children.

Offering big flavours and massive choice, the Frankie & Benny’s menu is filled with New York and Italian classics. Renowned as a place for families looking for a fun, comforting dining experience, the menu spans from a juicy stateside chicken burger, to classic pasta with succulent Italian meatballs.

There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high ‘freakshake’ for an indulgent treat.

Frankie & Benny's in Nantgarw sits right next to Bowlplex, while Trefforest Estate Rail Station is a 6-minute drive away.

Dishes displayed on a la carte menus are representative of the type of food available at the restaurant.

Customer reviews for Frankie & Benny's - Nantgarw
3.4
(based on 41 reviews)

71%
of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • afternoon tea (2)
  • al fresco (4)
  • breakfast (9)
  • business (3)
  • child friendly (16)
  • dinner (19)
  • entertainment (3)
  • large parties (9)
  • lunch (10)
  • luxury (1)
  • private dining (4)
  • romantic (4)
  • trendy (8)
  • value (12)
  • views (1)
  • By Sian P from Nantgarw
    22 September 2019

    My ribs were burnt, and they were tried to be hidden under slightly less burnt ribs. Half of our order was brought out, then the waiter took out food for another table, while we were still waiting for our other half. Service was extremely slow, asked the waitress for a deserts menu and she said she’d bring one over, instead she decided to clean tables and ask the table next to us if they wanted a deserts menu, and brought one to them. She then came back to us to ask if we wanted a desserts menu, even though we asked for one 8 minutes ago. Food quality and service was shocking for the price you pay! One of my group had a Hawaiian pizza, there was approximately 6 slices of ham on the pizza, and no more than 5 bits of pineapple. Another member of my group had a salmon, and it was absolutely tiny for £14!!! Couldn’t believe that’s what was brought out! Will NOT be returning!!

  • By Alan D from Bridgend
    26 January 2019

    Good service overall but slow service at the bar and waiting for food. Needed a couple more staff members working. Food was really nice and hot and reasonable prices. Drink prices are wy over priced though at £3.49 for a coke. (You're not in Italy lol)

  • By Jim M from Nantgarw
    30 December 2018

    Went on groupon voucher. Busy but service poor and long wait for drinks and food although waiter very apologetic We arrived 15 minutes late having booked. We were going to the cinema afterwards but thought 1 1/4 hrs would be ample time for 2 courses However, we missed the showing of the cinema because we didn’t have time to finish our food so then ordered coffee

  • By Jacqueline N from Trefforest
    18 November 2018

    Cold food, incorrect meal and the promise of a replacement never came. Slow service for replenishment drinks.

  • By Kay B from Cardiff
    31 July 2018

    Booking was easy. Food was very good - once it came! The waiting time from ordering to delivering food was ridiculous! Half an hour was much too long

  • By Wyn H from Ystrad Mynach
    20 June 2018

    When my wife and I arrived at the restaurant at 17.55 it was fairly quiet we where shown to a table and after 10 mins where asked about drinks we ordered drinks and food at the same time. The drinks arrived 5 mins later we had ordered main course no starter and after almost half an hour I had to ask the young lady who took our order if it was going to be much longer. The food arrived 35 mins after we had ordered it I had the foot long Philly steak and my wife had ordered a chicken parma char-no excuse my spelling unsure of the name. My wifes food was hot but she said it did not have much flavour and I am very sorry to say my food was not very hot the fries which I would not normally have ordered but went with the dish where cold and the hot dog was just warm and the meal was nothing like the menu description. Their was a runny yellow sauce which had no taste hardly any onions a few red peppers and about 6 pieces of over cooked steak to say I was not happy would be an understatement but my wife did not want me to make an issue of it as we where going to the cinema and where running a little late having to wait for a meal that was not good at all. We have been to the same restaurant on a couple of occasions when its been more or less full and very busy and had better food and service unfortunately we will not be going again I don't normally make an issue of something and would have said something on the night but for my wife. Just to put things in prospective I have been in the catering business for many years and know how hard people work and the serving staff where very polite and busy running around as the restaurant got busy. But its no excuse for the food being totally different to the menu description I have had a Philly steak hot dog in the States I have even made something similar on a BBQ but I'm sorry this was nothing like I imagined. I'm sorry to make such a long winded complaint its not my thing to do under normall circumstances.

  • By Jessica P from Nantgarw
    19 March 2018

    I'm afraid once again things went askew at this particular Frankie and Benny's A cake was delivered before hand with instructions it was to be taken out before dessert.... My young granddaughter and her boyfriend were sat there waiting for ages . The boyfriend didn't know he was having a cake, my granddaughter did and was unsure what to do when it didn't arrive so she rang me and I had to travel there and ask them to take the cake to the table. The whole cake was taken home as it was too late for it to be eaten.

  • By Rhys C from Pontypridd
    3 February 2018

    Food was lovely but a little slow even though restaurant was not busy.

  • By Sue D from CARDIFF
    27 January 2018

    Shocking!!! Table booked for 5.45pm but wasn't seated until 18.40pm, not acceptable, we had two young children with us and by time the food came they were to tired to eat. It was absolutely packed in there and it didn't matter if you had a reservation or not, it was disorganised chaos. I felt really sorry for the waiters. We were so late we missed going to the cinema which we had already booked. Never again

  • By Janet J from Nantgarw
    24 November 2017

    Dreadful, never again. Service very slow, cold food, and over priced.

Restaurant Location Map
Frankie & Benny's - Nantgarw
Heol Yr Odyn,Parc Nantgarw, Cardiff, S Glam, CF15 7QX

Available offers

  • Star Deal - Festive Menu: 2 courses £14.99 or 3 courses £17.99 per person

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