Frankie & Benny's - Cheltenham

(18 Reviews)
Unit 2, The Brewery, Henrietta Street, Cheltenham, Gloucs., GL50 4EF
American, Italian
View main menu

Top offer

Star Deal - Festive Menu: 2 courses £14.99 or 3 courses £17.99 per person

Available lunch & dinner Mon-Sun until 31 December 2019, subject to availability. Dishes from a set menu & subject to change. Includes VAT, excludes service.

Average

Main course: £12
Food spend: £25

Opening hours

Monday to Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

Restaurant description

Located at The Brewery, Frankie & Benny's Cheltenham serves tasty American and Italian cuisine. The menu has several gluten-free options and children have special meals designed for them in addition to activity packs.

Offering big flavours and massive choice, the Frankie & Benny’s menu is filled with New York and Italian classics. Renowned as a place for families looking for a fun, comforting dining experience, the menu spans from a juicy stateside chicken burger, to classic pasta with succulent Italian meatballs.

There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high ‘freakshake’ for an indulgent treat.

Right next to Cineworld Cinemas, Frankie & Benny's in Cheltenham is an 8-minute walk from Everyman Theatre.

Dishes displayed on a la carte menus are representative of the type of food available at the restaurant.

Customer reviews for Frankie & Benny's - Cheltenham
3.6
(based on 18 reviews)

83%
of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • afternoon tea (1)
  • al fresco (1)
  • breakfast (3)
  • business (2)
  • child friendly (8)
  • dinner (13)
  • entertainment (2)
  • large parties (7)
  • lunch (10)
  • private dining (1)
  • romantic (1)
  • trendy (1)
  • value (4)
  • By Lorraine F from Cheltenham
    28 January 2018

    Poor service, 40 minutes wait for drink order. Food good.

  • By Lynda R from Cheltenham
    19 December 2017

    Had a lovely meal, music and atmosphere was great

  • By Sherri C from Upton upon Severn
    25 October 2017

    Friendly staff with good service. Good choice on offer menu. Great offer value for money.

  • By Catherine C from Cheltenham
    8 October 2017

    Unfortunately I was disappointed! Everything was going well, the man at the desk found our booking, we got seated at our table and then our waiter said ‘have you been explained as to what we don’t have available this evening’ to this we said ‘no’ he then explained you had no steak you have no breaded chicken and that you have no cheddar cheese. We had booked 3 days in advanced for a birthday meal and we were looking forward to the steak and chips. The manager came over to speak to us and said he has a limit on how much stock he can order. This same thing happened the week before when my daughter was there on Saturday 30th September they had no steak left then either. When the starters came they were smaller portions than we’ve had on previous visits which made us think they were short on stock of that too. There were also plates left by the counter that needed clearing up. It made us doubt why we went there for a meal, the whole experience was very flat when we should have been celebrating my daughter’s birthday.

  • By Robert P from Cheltenham
    22 June 2017

    We've eaten many times at Frankie & Benny's and usually enjoy the food and ambience. But the last few times have have been a bit of a let down. On this occasion there were only 2 waiting staff on shift, covering between them table waiting, bar and telephone! The staff were doing their best but with quite a few people in at that time they struggled to meet expectations! Needless to say it took approximately 1 hour and 10 mins from seating to food delivery. Frankie & Benny's seem to think that cutting costs at the expense of staff is a good idea! In actual fact this causes a negative impact on the customer experience and numbers begin to drop. The usual reaction to this is to reduce staff further. A vicious circle that can only end one-way unless they get their heads together and review their mission statement.

  • By Lynda R from Cheltenham
    26 March 2017

    Food was a bit cold

  • By Samantha G from Cheltenham
    4 March 2017

    We went for a late 18th birthday meal for my daughter. It was very nice. The music was a bit loud so hard to talk at times. The food and drinks were very good and the staff were very pleasant to.

  • By Catherine C from Cheltenham
    20 January 2017

    Delicious supper and excellent service from attentive, efficient and polite staff.

  • By Alexandra H from Cheltenham
    19 December 2016

    Waiter was friendly food was served fairly quickly and enjoyed by all

  • By Lisa P from Cheltenham
    2 October 2016

    Not enough staff on duty this evening. Waited ages and had to pester to even get a drinks order taken, the orders were all then taken and a couple of times they came back saying certain items were not possible to make. We then waited ages to try and get our bill which had mistakes on. Also think 30mins to wait to pay the bill is ridiculous so we all got up from our table and marched over to the bar to pay in the end. Also our table was put down as having 10 people so they could automatically put a service charge on! We felt we recieved next to no service so did not pay this. None of our party will be returning any time soon.

Restaurant Location Map
Frankie & Benny's - Cheltenham
Unit 2, The Brewery, Henrietta Street, Cheltenham, Gloucs., GL50 4EF

Available offers

  • Star Deal - Festive Menu: 2 courses £14.99 or 3 courses £17.99 per person

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