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Frankie & Benny's - Cheltenham

Unit 2, The Brewery, Henrietta Street, Cheltenham, GL50 4EF

((()* American
  •  - Gloucestershire
  •  - Gloucestershire
  •  - Gloucestershire
  •  - Gloucestershire
  •  - Gloucestershire
  •  - Gloucestershire
  •  - Gloucestershire
Main course: £12
Food spend: £25
Opening hours
Monday to Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

We went for a late 18th birthday meal for my daughter. It was very nice. The music was a bit loud so hard to talk at times. The food and drinks were very good and the staff were very pleasant to.

Samantha Griffin 05 March 2017
from Cheltenham

View all 14 reviews

Located at The Brewery, Frankie & Benny's Cheltenham serves tasty American and Italian cuisine. The menu has several gluten-free options and children have special meals designed for them in addition to activity packs.

The Frankie & Benny’s menu offers a tasty range of New York Italian classics. Legendary burgers include the juicy Brooklyn beef burger, loaded high with smoky barbecue pulled beef, and the Manhattan waffle burger topped with a sweet American waffle and drizzled with smoky barbecue sauce. There’s also a wide range of pizzas and pastas, including the fully loaded mac ‘n’ cheese calzone, delicious Roman smoky pizza and signature F&B meatballs.

Enjoy a stateside-style breakfast, with all-American pancakes topped with bacon and syrup served with freshly ground coffee. A host of drinks are mixed at the bottle-lined bar, offering classic cocktails, world wines, and fresh milkshakes churned with your favourite ice cream flavour.

Right next to Cineworld Cinemas, Frankie & Benny's in Cheltenham is an 8-minute walk from Everyman Theatre.

Frankie & Benny's - Cheltenham

Unit 2, The Brewery, Henrietta Street, Cheltenham, GL50 4EF

Contact +44 1242271930

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Customer reviews for Frankie & Benny's - Cheltenham

3.6 ((()* (based on 14 reviews)
92% of diners recommend this restaurant
  • Food ((((*
  • Value ((((*
  • Ambience ((((*
  • Location (((()
  • Service ((()*
  • Drinks ((((*

Recommended for

  • dinner (10)
  • lunch (9)
  • child friendly (7)
  • large parties (6)
  • value (4)
  • breakfast (2)
  • business (2)
  • entertainment (2)
  • afternoon tea (1)
  • al fresco (1)
  • private dining (1)
  • romantic (1)
  • trendy (1)
  • (((** 27 June 2017 by Robert Perry from Cheltenham

    We've eaten many times at Frankie & Benny's and usually enjoy the food and ambience. But the last few times have have been a bit of a let down. On this occasion there were only 2 waiting staff on shift, covering between them table waiting, bar and telephone! The staff were doing their best but with quite a few people in at that time they struggled to meet expectations! Needless to say it took approximately 1 hour and 10 mins from seating to food delivery. Frankie & Benny's seem to think that cutting costs at the expense of staff is a good idea! In actual fact this causes a negative impact on the customer experience and numbers begin to drop. The usual reaction to this is to reduce staff further. A vicious circle that can only end one-way unless they get their heads together and review their mission statement.

  • ((*** 28 March 2017 by Lynda Robertson from Cheltenham

    Food was a bit cold

  • ((((* 5 March 2017 by Samantha Griffin from Cheltenham

    We went for a late 18th birthday meal for my daughter. It was very nice. The music was a bit loud so hard to talk at times. The food and drinks were very good and the staff were very pleasant to.

  • ((((( 21 January 2017 by Catherine Chapple from Cheltenham

    Delicious supper and excellent service from attentive, efficient and polite staff.

  • (((** 23 December 2016 by Alexandra Heys from Cheltenham

    Waiter was friendly food was served fairly quickly and enjoyed by all

  • ((*** 8 October 2016 by Lisa Pine from Cheltenham

    Not enough staff on duty this evening. Waited ages and had to pester to even get a drinks order taken, the orders were all then taken and a couple of times they came back saying certain items were not possible to make. We then waited ages to try and get our bill which had mistakes on. Also think 30mins to wait to pay the bill is ridiculous so we all got up from our table and marched over to the bar to pay in the end. Also our table was put down as having 10 people so they could automatically put a service charge on! We felt we recieved next to no service so did not pay this. None of our party will be returning any time soon.

  • ((*** 20 August 2016 by Emily from Cheltenham

    Awful service, the staff were rude and so slow (the resturant wasn't even busy). I'd never go back there again.

  • ((((( 2 May 2016 by Clive Shackleton from Evesham

    13 of us had a very good meal everyone satisfied & well fed.

  • ((((* 28 April 2016 by Chelsea Tunstall from Gloucester

    Extremely nice and helpful waiter, made the whole group feel welcome

  • (((** 15 February 2016 by Michael Westgate from Cheltenham

    The dining experience on Friday was not nearly as good as previously. Firstly my order for a large glass of red wine was ignored and had to be repeated after my wife and grandson had almost finished their drinks. Secondly my wife's steak was barely warm and the onion rings were cold. A fresh plate of onion rings were provided and another steak offered but as she had eaten half of the original she declined. However she was given a complementary dessert and a third of the cost of the steak was deducted from the bill when we came to pay. The complementary dessert obviously sat on the counter for some time as the cream had deli-quested and the whole plate looked exceedingly messy, not a pleasure to eat. Our grandson ordered a chocolate sundae and was delivered a chocolate torte which was exchanged and a complementary drink offered whilst he waited but as he had already consumed two large drinks he declined. Your host did her best to rectify the situation by giving us three complementary dessert vouchers to "use next time" but overall our treat for our grandson was not a success.

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