Frankie & Benny's - Broadway Plaza

(13 Reviews)
220 Ladywood Middleway, Birmingham, Warks, B16 8LP
American, Italian

Top offer

Star Deal - 2 course lunch £10.99 or 3 courses £13.99 per person

Available lunch Mon-Sun until 31 October 2019, subject to availability. Dishes from a set menu & subject to change. Includes VAT, excludes service.

Average

Main course: £12
Food spend: £25

Opening hours

Monday to Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

Restaurant description

Offering varied American and Italian cuisine, Frankie & Benny's Broadway Plaza has a buzzing ambience. Diners can try a good range of cocktails or milkshakes at the spacious outdoor dining area or even indoors.

Offering big flavours and massive choice, the Frankie & Benny’s menu is filled with New York and Italian classics. Renowned as a place for families looking for a fun, comforting dining experience, the menu spans from a juicy stateside chicken burger, to classic pasta with succulent Italian meatballs.

There is plenty of choice for vegetarian diners and those looking for lighter, healthier dishes, along with an impressive gluten-free menu. From the bar, enjoy a chilled beer, or a piled-high ‘freakshake’ for an indulgent treat.

Frankie & Benny's in Broadway Plaza is close to both Odeon and Cineworld Cinemas while Five Ways Rail Station is a 7-minute drive away.

Customer reviews for Frankie & Benny's - Broadway Plaza
2.8
(based on 13 reviews)

54%
of diners recommend this restaurant

  • Food
  • Drinks
  • Ambience
  • Service
  • Value
  • Location

Recommended for

  • child friendly (5)
  • dinner (6)
  • entertainment (2)
  • large parties (1)
  • lunch (2)
  • private dining (1)
  • romantic (1)
  • trendy (2)
  • value (4)
  • views (1)
  • By Amelia J from Birmingham
    13 April 2018

    IT took ages to be seated, it took 20 minutes to have our orders taken, another 20 minutes for our meals to come out and they all went to the wrong people. Both cocktails needed to be made again, the wrong ingredients were put in. They were missing a lot of ingredients for the desserts so we couldn't order them. And during booking online I asked for a simple birthday request it was completely ignored.

  • By Cassy S from Birmingham
    31 March 2018

    Lovely place, staff were excellent

  • By Priya D from Birmingham
    28 January 2018

    It was okay, the food was good but i wasn't please with how long we had to wait until we were served. After 35 mins we were asked if we wanted to order any drinks. My friend and I tried to get the attention of the staff and they wouldn't even notice or bother. For booking a table at 1.30 you'd expect at least by 2.15 to have your foods our food didn't arrive until 2.45 and me and my friends were starving.

  • By Naomie P from Birmingham
    25 February 2017

    My family and I had a great time. Excellent service, food arrived quickly and tasted lovely. Our server Grace and Elise couldn't have been any nicer :) We were a large party of 11, most of whom had never been to Frankie and Benny's before. They asked me how did I know about this place, I told them I'd been a couple of times in the past and had a awesome time both times. I asked them if they had enjoyed themselves, they all said yes. The reason we were out for dinner was a bittersweet one...to remember my mother (daughter/sister and a nana) on the 10th anniversary of her passing away. So thank you to everyone who made the experience a pleasant one.

  • By Christine D from Birmingham
    26 November 2016

    We waited over 45 minutes for our meals! When they did eventually arrive they didn't all come out together. Some of our party had nearly finished whilst other hadn't even got their meal. I especially asked for the kids meals to be brought out asap as they were crying as they had to wait so long. Despite my request they were brought out last! We had to repeatedly ask for our drinks order as it took over 20 minutes to be brought to the table. Overall not impressed at all!

  • By Graham B from Birmingham
    2 October 2016

    Very relaxing evening

  • By Colin H from Broadway
    16 April 2016

    Shocking , we waited 30 mins for a table, even though we had one booked, in that tine there were in excess of 10 tables which had used plates etc on them , and this was still the same after 45 mins in the restaurant , to which it took us 45 mins to order a drink, as there was no one behind the bar, 3 staff running round like headless chickens in which another then had to go to selly oak to get stock has they had insufficient qty's, don't get it to be honest as Saturday must be the busiest day for business, you must be losing more than your making given the poor level of service this branch had to offer, not a good visit !!!

  • By Angela H from Leicester
    12 March 2016

    We came for my daughters 4th Birthday. We had a wonderful time. Staff were very friendly and made it really special and memorable celebratuion for us all.

  • By M S from Birmingham
    19 February 2016

    Enjoyed a great evening here with an excellent deal at 3 course plus drink for £15pp. Food was lovely, as where the cocktails. The waitress was kind and friendly and didn't push us for time - which made it a more enjoyable experience.

  • By Christopher D from Birmingham
    4 February 2016

    Awful

Restaurant Location Map
Frankie & Benny's - Broadway Plaza
220 Ladywood Middleway, Birmingham, Warks, B16 8LP