Chessington World of Adventure Resort - Zafari Bar & Grill

Manager very rude, staff need training! Felt intimidated throu meal!

Lovely hotel,restaurant and staff. We were visiting for my 50th birthday. I ordered a steak priced at £21.50 unfortunately it was of very poor quality. Other meals for other familywere just average. When you charge the prices you charge the food should be of better quality. For dessert I ordered the cheese platter again failing way below my expectations only had 3 cheeses, a cheddar, double Gloucester and bree that was spilt into small chunks to make it look more cheese!!! Also my wife delivered a birthday cake for me, the design was a surprise but waiting staff had to ask her what was on the cake hence spoiling the surprise. In addition I ask for an Irish coffee to end my meal, the waitress took my order but returned 10 mins later to say they did not do them!!!!!!! As i as the hotel and restaurant look fantastic but more care should be spent surrounding the food they offer to increase its standard.

Friendly, helpful staff and excellent food.

Nice restaurent but food terrible and expensive

It was our first time at Chessington & we were so impressed with the level of service we received that we cannot wait to return. In the restaurant my wife ordered ate the fish and chips & my daughter & I ate the burger and chips. Both dishes were delicious & cooked perfectly. The portion amounts were bang on too. Our waitress Rafina was very efficient & nothing was too much hassle. For example milk was provided for my little girls bedtime bottle. I felt Rafina helped exceed our dining experience beyond the highest level & made me feel we had a personal connection. When my wife & child went for a walk Rafina made me feel comfortable as I was sat on my own, I only wish I had gone out my way to make her aware of my gratitude. If I could change one thing it would be another option for beer, i.e. Carling, Corrs or Estrella.

wonderful meal, great atmosphere, excellent and speedy service

Went for my son's 10th birthday- had a great time. The animals were out - saw zebras, ostrich, giraffe and buffalo. Food was better than I had expected after reading some of the reviews. Nice atmosphere and very attentive waitress. I also liked the lounge/bean bag area which was showing the film Madagascar plus The Gruffalo popped in for a visit! My son had a great birthday!

Amazing location, stunning views and beautiful sympathetic theming. Really magical hotel all round. Friendly staff. Bar was excellent and immaculate service from the bar manager. We ate here for breakfast and the food was only so-so, with a poor range of hot food, but I'd love to return to try the a la carte lunch and dinner menus. That's why it's 4 not 5 stars.

The value of money was very disappointing, staff were friendly and helpful but other than that would not visit the restaurant again.

Fantastic views of zebra, ostrich, antelope and even giraffes. Food ok - the best best are the simple grill choices - the hanging skewers in particular. Merlin pass holders get a discount that makes it worthwhile.