Cerise

Excellent service. Knowledgeable staff

Superb meal with well judged wine flight and brilliant service

We met Miguel the new F&B manager who was highly professional & told us about the exciting plans for the restaurant. We chose the tasting menu & flight of wines, both were fabulous! Having been before we were disappointed this time that some of the staff didn’t know anything about the wines as before. Davide stepped in and was very good. Will definitely return as food very good & excited to see what the changes bring.

Been here many times before, food and wine amazing. Service was appalling.
Waited 15 minutes at bar for drink. (The place was empty)
We had wine flight and was not told what the wines were, nor did we get told what our food was on the tasting menu once served. We love this place and go every valentines. What a shame, totally ruined our experience

Cerise Afternoon Tea was phenomenal. Absolutely wonderful from start to finish. Different class.

Lovely relaxed afternoon tea with my daughter. Food and service excellent. Air conditioning very welcome on a hot day.

When I walked in there was no one to greet me. I had to look for someone. I was then led into a very dim, darkened room which was nice but needs more light, way more light. Tables were decorated well but I noticed some had flowers and some didn't. Could do with more colour. The garden is very pretty and the water wall lovely.

Good fixed priced lunch menu - excellent main courses and service very impressive

Patchy but well meaning service. Food of a reasonably quality but menu clearly designed for ease of production, storage and service. Tap water was undrinkable, had to order mineral...

At arrival we were not asked to take care of our jackets or very wet umbrella, after our request this was done. The table was either beside a very noise group, by the wall (which have stains all over) or a table which was moving and "rotating"; we took the noisy group table because it was "full booked" but it turned out that half of the tables were empty while we were there.
The food came in reasonable time and was indeed very good, I will recommend a visit for the food.
Clearly the staff tried their best, after waiting long time to ask for the bill and then after more waiting ... have to go to reception to pay where we again have to wait because the waiter was busy. Other guest were waiting as well.
After being abroad many years going back to Cerise was like traveling back in time, it is clearly a wear out restaurant, stains on the walls, lights hanging out of the sockets, dirty windows.
I will recommend Cerise for the food which was good, the staff very polite but cannot give good service since they were clearly too few. The facilities are still nice but need refreshing, dust and dirt in the windows and walls are just not acceptable for a restaurant.