Cerise

Excellent service, outstanding cakes, excellent sandwiches, superb scones/cream/jam, very good teas, and a lovely outdoor location with a huge canopy, covering a small garden area. Delightful.

Amazing service

Amazing amazing food!!

A thoroughly enjoyable afternoon tea. The food and service was excellent. The only thing that let it down was the fact that we were seated in what was quite obviously a conference room, a floor up from the main dining area. It was far too big for our party of 9 (it could have seated double that number comfortably) and lacked any ambience. Such a shame as we were initially seated at a lovely cosy oval table but were asked to move as I think the waiter had made a mistake?Considering we booked a while in advance, I was surprised we could not be accommodated in the main dining room. It was booked to celebrate family 50th and 80th birthdays so disappointing considering it was such a special occasion.

Second visit went on the A la Carte menu really very good indeed, faultless and pleasant service, dont know why there are more diners but it was a monday.

Poor service and food quality

had afternoon tea

The booking process, confirmation email and hotel staff failed to mention the extra £12.50 per person they were charging for "Valentine's Week" and simply added it to the bill, the afternoon tea and service were good but not value for money at that price. Won't be returning or recommending, seeing as the hotel are happy to apply hidden charges.

Exceptional! It was nice to be able to take leftovers home so as not to waste food.

Had a lovely New Years day lunch with family £40 each for 3 couses with unlimited prosecco and a wonderful piano player. Only 6 mins walk from train station in nice area. Not many other people there so they put us in a funky private circular pod which we loved. The service was exceptional throughout the hotel and restaurant. Stylish reception lounge, if a liittle small and tired in places, but fantastic for opening presents and coffee. Restaurant glasses and plates and service etc good. Piano player took requests and quickly learnt any songs he didnt know, fantastic. Food was tasty but if being a perfectionist the soup was a little lukewarm and lamb too too rare, not pink. But dont let this put you off we should have asked for it to be cooked more. They would have been happy too.