Browns Brasserie & Bar - Butlers Wharf

Had a wonderful afternoon with friends enjoying a fabulous afternoon tea ... excellent value for money... ambience,service all excellent

Afternoon tea was great
Was seated right by the river grat view of the thames and the sites. Great value for money.

However service was lacking, neglected us for quite awhile had to really struggle to get waiters/waitresses attention to be served.

Apart from that we enjoyed our time and food was great

Came here for afternoon tea. It was absolutely lovely and delicious. Definitely will go again to see what they're other dishes are like!

Perfect location, good service but very poor quality meat - both the chicken and the lamb were difficult to chew. The chicken was dry and the lamb was tasteless. They need to change their supplier. Other than that the meal was good.

The location is great, just by the river and away from the tourist crowds. We had a champagne afternoon tea and the food, bubbly and tea was delicious! Would definitely recommend it. Unfortunately we weren't so lucky with our waiter. We didn't get any water and he forgot parts of our order twice. When we asked for the bill it took him ages to come back for the payment. Not the friendliest guy either.

Very nice afternoon tea well presented & friendly staff.

Our experience was extremely disappointing. Having booked in advance and phoned to confirm the booking we arrived to be told we had 45 mins to eat and be off the table. At no point was this made clear when booking. Added to that the front of house staff kept us waiting five minutes for the table, being on the phone and ignoring our arrival.
On placing our order we were told that a basic items on the menu were not available. The hot food we ordered was delivered cold and a number of items were missing. The coffee was weak and sloppy.
The meal was a special occasion which was ruined as a result. We have successfully visited Browns in other locations. We have had lovely meals in those outlets and hence tried this one. This one is, however, seriously lacking. We will not be returning to this outlet.

Afternoon tea good

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My friend and I enjoyed our meal. The service was outstanding. Nice welcome when we arrived. We were shown to our table and was given time to settle at our table before we were asked what we would like to drink. We were not rushed in between courses. Quality and presentation of the good was outstanding. Staff were lovely too.

I have dined at this restaurant several times and I have always had a nice time. I have recommended this restaurant to friends who have also said they have enjoyed dining here too.