Bella Italia - Gloucester Quays

We have eaten there many times and have enjoyed our meals. This time our experience was different and I will not be going again. The menu has been changed and the vegan rissotte was very bland. The service after the main course was very slow to a point we we deciding not to have a dessert. It wasn't that the restaurant was busy.

Very nice food,

I had the 10oZ steak which was pleasant but felt was not worth £19.99.

I requested it M.R but came out quite rare (I didn’t mind too much as I prefer rarer meat, but feel meeting customer requirements is important)

Overal we were happy with our meal, but could be better overal!

service a bit slow but meal was o.k.

Very short staffed, table booked in advance & was empty when arrived but not ready. Waited 20 mins at our table & no one brought a menu or took our drinks order. We had to go & find a waitress & ask for this. Starter arrived quickly, but had to ask for cutlery and drinks had still not arrived. Mains arrived before table had been cleared so we had to move our plates from the starters out the way to accommodate the mains. Asked waitress to come back in a short while to order deserts. We waited quite a while & no one came back so we paid & left as we got fed up waiting. The food was ok and hot.

Service was good but sadly very slow and restaurant did not seem that busy. Staff were very accommodating with our gluten free needs and childcare needs. Has run out of quite a few items

Very good food The waitress was lovely and very helpful.

Excellent dinner out with family. Got Tesco vouchers, so was a bonus to the wallet.
Desert was running out, but I got the last small piece, but served with ice cream and didn't had to pay for the desert alt all. Made me happy :)

Good

It was amazing, it was my daughter's birthday and the staff were very attentive and made my daughter feel very special. The staff are brilliant ??

The restaurant needs a clean
Thick dust by serving plates
Noisy booth by telling chef
Tasteless main waitress did not ask why when I returned my main and didn't offer refund
Pudding was not as expect
Cookie dough was slight warm not like I have had before !
My husband enjoyed his meal but really sat under dirty racks and a telling chef what an ambience
Would not revisit!!!
Bristol cribs was lush last month.,,
Puddings served without spoons ... of course I guess we have fingers??
Thanks for my birthday meal Bella Italia went home and made toast